Can't sign in to Live Maps

Can't sign in to Live Maps

neilyj666
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Message 1 of 4

Can't sign in to Live Maps

neilyj666
Mentor
Mentor

I need to display Live Maps but when I sign in, I just get signed out straightaway in both 2017 and 2016

 

2016-08-30 21_32_28-Autodesk AutoCAD Civil 3D 2017 - [TEST Vehicle and Storage Version.dwg].jpg

 

2016-08-30 21_19_32-New notification.jpg

 

Any ideas as I need to get the background maps on and displayed

 

Thanks

neilyj (No connection with Autodesk other than using the products in the real world)
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AEC Collection 2026 UKIE (mainly Civil 3D UKIE and IW)
Win 11 Pro x64, 1Tb Primary SSD, 1Tb Secondary SSD
64Gb RAM Intel(R) Xeon(R) W-11855M CPU @ 3.2GHz
NVIDIA RTX A5000 16Gb, Dual 27" Monitor, Dell Inspiron 7760
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359 Views
3 Replies
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Message 2 of 4

Jay_B
Mentor
Mentor

I haven't seen that error but have you tried this?

 

http://forums.autodesk.com/t5/autocad-civil-3d-general/autodesk-360-sign-in-from-civil-3d-not-workin...

C3D 2018.1
C3D 2016 SP4

Win 7 Professional 64 Bit
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Message 3 of 4

neilyj666
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Thanks @Jay_B it looks slightly different to my issue but its worth a try - I'll give it a go when back in the office later today

neilyj (No connection with Autodesk other than using the products in the real world)
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AEC Collection 2026 UKIE (mainly Civil 3D UKIE and IW)
Win 11 Pro x64, 1Tb Primary SSD, 1Tb Secondary SSD
64Gb RAM Intel(R) Xeon(R) W-11855M CPU @ 3.2GHz
NVIDIA RTX A5000 16Gb, Dual 27" Monitor, Dell Inspiron 7760
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Message 4 of 4

neilyj666
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Accepted solution

There seemed to be an A360 service issue - I double clicked on C:\Program Files\Autodesk\Autodesk Sync\A360Service.exe and that seemed to do the trick

neilyj (No connection with Autodesk other than using the products in the real world)
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EESignature


AEC Collection 2026 UKIE (mainly Civil 3D UKIE and IW)
Win 11 Pro x64, 1Tb Primary SSD, 1Tb Secondary SSD
64Gb RAM Intel(R) Xeon(R) W-11855M CPU @ 3.2GHz
NVIDIA RTX A5000 16Gb, Dual 27" Monitor, Dell Inspiron 7760
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