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Can't sign in to Live Maps

3 REPLIES 3
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Message 1 of 4
neilyj666
285 Views, 3 Replies

Can't sign in to Live Maps

I need to display Live Maps but when I sign in, I just get signed out straightaway in both 2017 and 2016

 

2016-08-30 21_32_28-Autodesk AutoCAD Civil 3D 2017 - [TEST Vehicle and Storage Version.dwg].jpg

 

2016-08-30 21_19_32-New notification.jpg

 

Any ideas as I need to get the background maps on and displayed

 

Thanks

neilyj (No connection with Autodesk other than using the products in the real world)
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AEC Collection 2025 UKIE (mainly Civil 3D UKIE and IW)
Win 11 Pro x64, 1Tb Primary SSD, 1Tb Secondary SSD
64Gb RAM Intel(R) Xeon(R) W-11855M CPU @ 3.2GHz
NVIDIA RTX A5000 16Gb, Dual 27" Monitor, Dell Inspiron 7760
3 REPLIES 3
Message 2 of 4
Jay_B
in reply to: neilyj666

I haven't seen that error but have you tried this?

 

http://forums.autodesk.com/t5/autocad-civil-3d-general/autodesk-360-sign-in-from-civil-3d-not-workin...

C3D 2018.1
C3D 2016 SP4

Win 7 Professional 64 Bit
Message 3 of 4
neilyj666
in reply to: Jay_B

Thanks @Jay_B it looks slightly different to my issue but its worth a try - I'll give it a go when back in the office later today

neilyj (No connection with Autodesk other than using the products in the real world)
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EESignature


AEC Collection 2025 UKIE (mainly Civil 3D UKIE and IW)
Win 11 Pro x64, 1Tb Primary SSD, 1Tb Secondary SSD
64Gb RAM Intel(R) Xeon(R) W-11855M CPU @ 3.2GHz
NVIDIA RTX A5000 16Gb, Dual 27" Monitor, Dell Inspiron 7760
Message 4 of 4
neilyj666
in reply to: neilyj666

There seemed to be an A360 service issue - I double clicked on C:\Program Files\Autodesk\Autodesk Sync\A360Service.exe and that seemed to do the trick

neilyj (No connection with Autodesk other than using the products in the real world)
Did you find this post helpful? Feel free to Like this post.
Did your question get successfully answered? Then click on the ACCEPT SOLUTION button.

EESignature


AEC Collection 2025 UKIE (mainly Civil 3D UKIE and IW)
Win 11 Pro x64, 1Tb Primary SSD, 1Tb Secondary SSD
64Gb RAM Intel(R) Xeon(R) W-11855M CPU @ 3.2GHz
NVIDIA RTX A5000 16Gb, Dual 27" Monitor, Dell Inspiron 7760

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