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C3D and Pipe Networks very buggy

Anonymous

C3D and Pipe Networks very buggy

Anonymous
Not applicable

As of C3D 2019.  i have issues regarding pipe networks that are from older 2017 files.  i have updated the file and saved over it then did audits and purges.  all to no resolution.  

 

When moving the profile view or adding a projected object to the profile view. it will reset the elevations of my pipe network and messes up all the settings of my network.  this is a big problem as i have to individually fix 20+ objects every time i want to change a projection.

 

ive attached some images to demonstrate.  if anyone can assist, that would be great.

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Accepted solutions (1)
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41 Replies
Replies (41)

ralphsanchezATX
Advocate
Advocate

I've submitted a support case with Autodesk and I would encourage the rest of you to do the same. 

drazen.galic
Collaborator
Collaborator

I would guess that maybe the problem is in the same name of the rules. I suppose that in both Civils (2017 and 2019) there is the same name of the rule (i.e. Standard) but which are different. Would be worthy to try to rename  in 2017 rule name. Then it should not be any influence of existing rules in 2019.

Not sure about that, but think that it is possible.

Regards,

Drazen

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ralphsanchezATX
Advocate
Advocate

I don't think that's the case, Drazen.  The rules are embedded in each DWG file.  Also, although Devin's DWG file used a rule set called STANDARD, my own DWG files - which are also exhibiting the same symptoms now - do not.

 

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Anonymous
Not applicable

Of all the issues. This seems to be the best fix until cad stops running rules when you project

 

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ralphsanchezATX
Advocate
Advocate

Has anyone else submitted a ticket on this?  I submitted mine on May 9 and it was assigned Case Number 14212977.  As of today (May 15), I haven't had any response whatsoever.  This is extremely disappointing. 

 

kylenishioka808
Contributor
Contributor

My reseller submitted a ticket on my behalf, also on May 8th.  Autodesk's support system and ticket tracking is wonky.  I can't even get in to see the current status of my support requests. 


I've submitted bugs in the past and this silence is normal for bugs that reach the point where a patch needs to be issued. 

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ralphsanchezATX
Advocate
Advocate

Has anyone heard anything at all about this issue?  I've submitted two tickets and heard absolutely nothing; both tickets remain unassigned.

 

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ChadBalser
Enthusiast
Enthusiast

I heard from our reseller that it was a known issue that they were working on as well as a few others for a Service Pack Release.  This was two weeks ago and I was told with testing and other variables to expect it around a month.  Knowing that sometimes fixes break other things, I am not holding Autodesk to this date, but just knowing they are working on it, is better than nothing.

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Anonymous
Not applicable

having the same problem here. 

getting the error: "Unable to run macro: C:\ProgramData\Autodesk\C3D 2019\enu\C3DPipeNetworkRules.dll ..."

 

I've recovered previous versions (after saving 2017 files to 2019, but before Pipe network goes bonkers.) 

It's a project that I must carry forward from 2017 into 2019 to not upgrading is not an option. (also rebuilding from scratch is also not an option. budget reasons) .

Then without warning (as I was updating a point group)  ... C3D had major lag time... then popped up with the above error. No warning. it revised many of my 2017 pipe networks to elevations (inverts approx 300m below were I had them.) 

 

the Solution flagged is NOT an acceptable solution.  it simple details the problem further. 

I was very careful to avoid these "(1) When you're initially laying out the network in plan view, and (2) when you deliberately run the _AeccApplyRules command and then explicitly select the parts to apply them to. " 

 

to be clear. I did NOT "use pipe rules" in previous phase work (2017) as this is a retrofit in an old part of town. I Do NOT want use pipe rules...  (most were assigned the default "Standard" rule set) 

 

So my solutions is simple.  

create new Rule set "None" (self explanatory). one for pipes, and one for structures

Apply "None" rule set all pipe objects in the 2017 file before migrating files from 2017 to 2019, if possible.  

I did this after the fact... but it took hours of time to wait for it to apply None. 

 

Also, note "None" should be the default if all Civil 3d templates. not "Standard" Rule set. 

 

Instead of lazy work using "rules" apply sound engineering calculations, review, and judgement to all Pipe network objects. 

 

I'll note. I'm a 20yr veteran in ACAD/Civil 3d. I was on forums previously under different ID (change of companies).  so kindly ignore the lack of contributor status. 

 

lcollecutt

 

 

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Anonymous
Not applicable

***Update***

Autodesk support has contacted me via email.  I will update you all as i get more information.

kylenishioka808
Contributor
Contributor

Got a helpful clue from a response by Autodesk.  Looks like the issue w/ my DWG has something to do with XREFs.  As a test, I detached all XREFs and promoted all surface DREFs in the problem DWG and then opened it in 2019.  So far so good, but I don't see the benefit to upgrading to 2019 if the problem could re-occur later. 

 

This doesn't exactly solve the problem, but it may be a better temporary workaround for those who are still stuck.  In 2018, detach XREFs and promote DREFs.  Then open in 2019 and reattach and relink. 

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Anonymous
Not applicable

See my post above. the issue is "pipe rules" ... more specifically pipe rules are being applied when they are not prompted. creating empty Pipe rule sets (none as the example) and applying making them current to each pipe network resolves the issue temporarily until AutoDesk fixes this "know issue" with a service patch. then when it's fixed pipe rules can be swapped back into place.  

good luck. 

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jefflambert9091
Advisor
Advisor

Our reseller submitted a ticket not too long ago on the 2018 to 2019 bug on pipe networks.  A patch should be coming with in the next few weeks.  

Jeff
Civil 3D 2024

jasonr
Explorer
Explorer

anything yet? what a pain in the ass.

Anonymous
Not applicable

There are a couple other threads with the same issues. 

Via an Autodesk support agent I received a "stock" answer when they know they've screwed up and are under fire: 

"Thank you for the feedback. I understand your concern about the relative difficulty of fixing this issue. You are more than welcome to submit product feedback to our developers here: https://www.autodesk.com/company/contact-us/product-feedback "

 

I encourage all of you to provide feedback ASAP; both directly yourself and request your Resellers to do so as well. 

Ensure to flag the issue of "Pipe Rules" "Pipe networks" in "Civil 3D 2019" 

 

Kind regards.

jasonr
Explorer
Explorer

done.

Anonymous
Not applicable

i received a response from the rep at Autodesk.  they elevated it and are researching it with the development team.  when we get an update is still up in the air.

CADmgrMike
Collaborator
Collaborator

I am using 2019.1 and opened/saved a 2017 pipe network drawing with no issues. I projected a feature line onto the profile view, moved profile view and it is not applying the pipe rules automatically.

Mike Porter
https://provostandpritchard.com/
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Charlie.Ogden
Autodesk
Autodesk

The Civil 3D 2019.1 update has a couple of fixes related to pipe rules running automatically and changing network elevations unexpectedly.  One fix stops the automatic changes due to pipe rules in a reference template.  The other fix stops automatic changes due to a surface being rebuilt or synchronized.  We believe the latter was the root cause for other cases where pipe elevations were changing.

Could you please confirm that the update resolves the issues that you were seeing as well?

Thank you!



Charlie Ogden, PE
Product Manager
0 Likes

ChadBalser
Enthusiast
Enthusiast

Charlie,

 

Sorry, we can't test the 2019 service pack anymore.  We moved everyone back to 2018.  We will likely avoid 2019 completely at this point.  

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We use Trendkite to deploy digital advertising on sites supported by Trendkite. Ads are based on both Trendkite data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Trendkite has collected from you. We use the data that we provide to Trendkite to better customize your digital advertising experience and present you with more relevant ads. Trendkite Privacy Policy
Hotjar
We use Hotjar to deploy digital advertising on sites supported by Hotjar. Ads are based on both Hotjar data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Hotjar has collected from you. We use the data that we provide to Hotjar to better customize your digital advertising experience and present you with more relevant ads. Hotjar Privacy Policy
6 Sense
We use 6 Sense to deploy digital advertising on sites supported by 6 Sense. Ads are based on both 6 Sense data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that 6 Sense has collected from you. We use the data that we provide to 6 Sense to better customize your digital advertising experience and present you with more relevant ads. 6 Sense Privacy Policy
Terminus
We use Terminus to deploy digital advertising on sites supported by Terminus. Ads are based on both Terminus data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Terminus has collected from you. We use the data that we provide to Terminus to better customize your digital advertising experience and present you with more relevant ads. Terminus Privacy Policy
StackAdapt
We use StackAdapt to deploy digital advertising on sites supported by StackAdapt. Ads are based on both StackAdapt data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that StackAdapt has collected from you. We use the data that we provide to StackAdapt to better customize your digital advertising experience and present you with more relevant ads. StackAdapt Privacy Policy
The Trade Desk
We use The Trade Desk to deploy digital advertising on sites supported by The Trade Desk. Ads are based on both The Trade Desk data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that The Trade Desk has collected from you. We use the data that we provide to The Trade Desk to better customize your digital advertising experience and present you with more relevant ads. The Trade Desk Privacy Policy
RollWorks
We use RollWorks to deploy digital advertising on sites supported by RollWorks. Ads are based on both RollWorks data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that RollWorks has collected from you. We use the data that we provide to RollWorks to better customize your digital advertising experience and present you with more relevant ads. RollWorks Privacy Policy

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