C3D 2017 Drawing crash Fatal Error

[Anonymous]

Hi, i have loaded Civils 3d and although the software opens ok as soon as I click to create a point or line etc and the following error message appears

 'software problem has caused Autodesk AutoCAD Civil 3D 2017 to close unexpectedly'

Any ideas what the issue could be ? I have unloaded the product once already and reloaded it again and the same error message occurs

@BushW has edited your subject line for clarity:Fatal Error

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Edited by
Discussion_Admin

[BushW]

Hi @Anonymous

Have run an audit on this drawing and has this been happening allot in this drawing?

Can you post this drawing?

[tcorey]

Login to the same computer but as a different user. Try to accomplish your task.

If it works, log back in as yourself and reset your your AutoCAD user profile:

https://knowledge.autodesk.com/search-result/caas/CloudHelp/cloudhelp/2016/ENU/AutoCAD-Customization...

If that didn't work, try resetting your Windows user profile.

[Anonymous]

Hi, i did not even get a chance to draw anything ! ie the screen is as per when Civils 3D launches

[Anonymous]

Hi, thanks for this tip I will try this evening !

[rkmcswain]

Is this happening after a recent Windows 10 update?

[Anonymous]

Am using Windows 8 (ver 6.3)