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Blue flickering circle on cursor and crashing with a language pack error.

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denis_meusy
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Blue flickering circle on cursor and crashing with a language pack error.

denis_meusy
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Observer

We have a user that is often presented with a flickering blue circle on the cursor when using AutoCAD 2020, picture attached. It resembles a Windows wait circle as if it is waiting for or looking for something. He has also been seeing frequent crashing with an error referring to a language pack. This is a 2 week old install. Service packs are installed up to "C3D_2020_5_3_Update". We have ensured hardware acceleration is turned on and that AutoCAD is using the NVidia graphics card. We have also updated the display adapter and tried a repair on AutoCAD.
Do you have any idea's why we might be seeing this?

Blue flickering circle on cursor and crashing with a language pack error.

We have a user that is often presented with a flickering blue circle on the cursor when using AutoCAD 2020, picture attached. It resembles a Windows wait circle as if it is waiting for or looking for something. He has also been seeing frequent crashing with an error referring to a language pack. This is a 2 week old install. Service packs are installed up to "C3D_2020_5_3_Update". We have ensured hardware acceleration is turned on and that AutoCAD is using the NVidia graphics card. We have also updated the display adapter and tried a repair on AutoCAD.
Do you have any idea's why we might be seeing this?

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Message 2 of 3
Valentin-WSP
in reply to: denis_meusy

Valentin-WSP
Mentor
Mentor

@denis_meusy ,

 

Check the suggestions on these links:

Is there is no solution, consider the following:



Please select the "Accept as Solution" button if my post solves your issue or answers your question.


Emilio Valentin
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@denis_meusy ,

 

Check the suggestions on these links:

Is there is no solution, consider the following:



Please select the "Accept as Solution" button if my post solves your issue or answers your question.


Emilio Valentin
Message 3 of 3
jroot
in reply to: denis_meusy

jroot
Advisor
Advisor

Is this over a Remote or VPN connection?

It seems like a few versions ago we had this problem and switching to "Master View" on the Settings tab in Toolspace stopped the flickering cursor.

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Is this over a Remote or VPN connection?

It seems like a few versions ago we had this problem and switching to "Master View" on the Settings tab in Toolspace stopped the flickering cursor.

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