AEC Tin Surface - Not showing after attached in Xref

[Wes_S]

My issue is with a survey file that has a Civil 3D surface (AEC tin) in it not being visible after it's xref-attached through multiple files.

In our office, we do our work in a design file that has the survey file xref-attached into it. We then attach our design file CAD base to a plot sheet so all of our sub-consultant files are carried through via the single design file.

The issue is the tin surface is entirely visible in the design base after the first xref-attach, but then as we xref the design base to the plot file, the tin is not carried through. All other linework associated with the survey file carries through. I have verified this with different survey files with AEC Tins and the same thing happens, so it does not appear to be an isolated issue.

I have not experienced this issue with other versions of CAD.

-I am working in ACAD 2019 with recent updates that were sent out. I have 2019 Object Enablers installed.

-I have verified the plot sheet SHOWS the TIN surface while viewed in Civil 3D 2019 (w/ recent update installed).

Can I get this investigated further? Could there be a need for a new object enabler release?

Thanks.

[Anonymous]

** change the name of the current surface name (usually “OG”, “og”), reason being is with multiple files there will be several surfaces name “OG”, “og”… Autocad will just overwrite them as opposed to adding it and renaming. This results in the surface not being brought in.  I usually just use the name of the drawing.

[Anonymous]

Has this been resolved yet? We have similar issues. A file from our surveyor displays all Civil 3D AEC objects when opened in ACA 2019, however when Xrefed into another file in ACA2019. contours, etc. are not visible.