"BIM Collaboration Pro" <> "Design Collaboration"
How do these two relate and/or behave if you toggle off one or the other?
"Design Collaboration" ...does not appear in https://manage.autodesk.com/
and "BIM Collaboration Pro" ... does not appear in https://admin.b360.autodesk.com/
And, why would they both have controls that seemingly relate with each other?
BIM Collaboration Pro is a License. You assign this once to a user.
Design Collaboration is a Permission. You set it for the user in each project which they need access.
If I had to guess, either your company’s cloud seat isn’t assigned to your Autodesk account, or (more likely) the architect’s have enabled your Docs access but not your cloud access from their admin members module https://speedtest.vet/ https://vidmate.bid/ .
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