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Problems logging into BIM 360 Design website

Problems logging into BIM 360 Design website

bim
Enthusiast Enthusiast
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Message 1 of 3

Problems logging into BIM 360 Design website

bim
Enthusiast
Enthusiast
‎05-22-2020 12:38 PM

When I attempt to log into BIM 360 (b2.autodesk.com) I am prompted to select an account

bim_0-1590176185644.png

 

 

and immediately sent to BIM 360 Glue website.

 

This account selection step is different than the normal process. Normally, I receive a message to chose between Project Admin, Project Docs or Glue (something to that effect).

 

After I am forced to Glue, I try to log out and back in and I am not even prompted for the account option any longer, I am taken directly to Glue.

 

I have cleared cache / cookies. When I do that, I am given the account option again, but still forced to Glue everytime with no BIM 360 Design or BIM 360 Account Admin options.

 

There is no indication of a problem on the Autodesk Health website.

 

I have confirmed that staff at other companies are experiencing the same.

 

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Solution 1
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Message 2 of 3

Yien_Chao
Advisor
Advisor
‎05-22-2020 02:59 PM
Accepted solution

i had the same issue. try this one.

 

https://docs.b360.autodesk.com/session

 

 

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Message 3 of 3

bim
Enthusiast
Enthusiast
in reply to Yien_Chao
‎05-22-2020 03:01 PM

Thanks. I found that https://admin.b360.autodesk.com/ and https://b360.autodesk.com/ work also without problems.

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