Missing layers when using BIM360 Issues Add-In for Navisworks

[bernardo.klosowski]

Good morning, 

I'm using BIM360 Cloud to model coordinate our DWGs created in Plant3D 2021. To open the Model Coordination in Navisworks 2022, I'm using the BIM360 Issues Add-In. 

The problem is that when I open the model through BIM360 Issues, all the content is converted to Geometries and the layers are lost. 

If I manually download the dwgs from BIM360 Cloud and append them to Navisworks, the layers show normally. 

What could I do to be able to use BIM 360 Issues and avoid losing data?

In the image below, a comparison of the same models being loaded using BIM360 Issues Add-In (left) and manually appending in Navisworks. 

[mark.wijnacker]

same problem here, we need this for plant3d - Revit collaboration

[bernardo.klosowski]

Hi Mark, 

Just to keep you updated: I couldn't figure out a way of solving this problem. 

Let's hope that Autodesk gives us a solution. 

[gareth.spencer1]

Hi @bernardo.klosowski ,

It could be that because you are using Navisworks 2022 and it is a Plant 3D 2021 file. Have you tried opening it with the 2021 version of Navisworks?

[mark.wijnacker]

Both are in Plant3d 2021 and Naviswork 2021.
When using the appent it works as intented when using open models it does not show layers / pipe numbers