Issue Type on iPad app, displays no results.

[josh.hafel]

We were using the iPad for an observation report, and we have pre-defined templates for the recurring problems. However, when I apply the template, the "Type" field remains "unspecified (required)". Then, when I click the field, to select the issue type it shows "No results".

This issue does not happen on the other iPad, any thoughts on what could be causing this? 

[nilonkirot]

It sounds like you've got predictive text turned on, but it's still a no-show in some apps. iOS should learn from your typing over time, but if it's not popping up where you need it, that's a hassle. Some apps might not support the feature, or there could be a glitch. Try a soft reset or check for an iOS update https://9apps.ooo/ .