Can't see files from BIM 360 Design when linking in Revit

[jrobrador19]

Good day,

When linking files from the cloud, I am encountering an empty window.

I have already checked my permissions and I should at least see some files to link for my cloud model.

I hope you can help me resolve this.

Thanks and best regards,

Jerous

[anil_mistry · Accepted solution]

Hi @jrobrador19,

Thank you for participating in our Community! To avoid this behavior, the BIM 360 Account Display Name can be changed to something different, such as changing the company value from "Some Company" to "Some Company 2."

To check for this, try changing the name of the BIM 360 Account:

1. Log into BIM 360 Account Admin (admin.b360.autodesk.com > Settings > Profile > Account Information > (Edit name).
2. Save the change to the Account Display Name.
3. Save any changes to currently open Revit models.
4. Sign out and close Revit.
5. Open, sign back in, and get to the Manage Links section. The Project should be visible.

Let me know if this helps.

Thank you and have a great day!

Please select the Accept as Solution button if my post solves your issue or answers your question.