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2019 Updates | New Knowledge Network Articles | BIM 360

2019 Updates | New Knowledge Network Articles | BIM 360

diana.yr
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2019 Updates | New Knowledge Network Articles | BIM 360

diana.yr
Alumni
Alumni
‎01-09-2019 11:57 AM
 

Question: Where can I find a list of the latest Autodesk Knowledge Network support solutions that were created and/or updated for BIM 360?

 

 

 Subscribe to receive updates for new BIM 360 Knowledge Network articles. 
For additional updated solutions, also check out the Autodesk Blogs!
Previous Articles:  2017 and 2018 


Diana Rouge

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diana.yr
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‎01-09-2019 11:59 AM
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December 2019

Vector-PDF-Viewing-not-working-as-expected-in-BIM-360
Redirected-to-the-Try-BIM-360-Construction-Management-Software-For-Free-page-when-logging-in-to-BIM-...
Cannot-uninstall-Desktop-Connector-for-BIM-360-Team
Services-went-missing-from-active-BIM-360-project
Cannot-create-new-Issue-on-BIM-360-mobile-app-on-the-iPad-because-the-button-is-missing

Opening-PDF-files-with-mobile-data-at-job-sites-is-very-slow-in-BIM-360-Document-Management

Cannot-select-grayed-out-folders-when-searching-for-documents-in-BIM-360-Docs
Files-dropped-into-BIM-360-project-using-Desktop-connector-are-not-showing-in-the-web-application
Failed-to-sync-issue-after-adding-an-image-attachment-to-an-Issue-in-BIM-360
Delayed-e-mail-notifications-for-BIM-360-Reviews
How-to-delete-specific-file-versions-in-BIM-360
Account-missing-in-BIM-360
Markups-and-issues-are-not-copied-when-copying-files-in-BIM-360-Document-Management
Some-push-pin-thumbnails-are-not-generating-on-a-BIM-360-issues-report
Can-t-sign-in-message-when-trying-to-log-into-the-BIM-360-Field-iPad-application-but-not-when-using-...
Desktop-Connector-freezes-when-uploading-a-file-from-a-root-folder
Text-from-PDF-disappears-after-a-few-seconds-when-viewing-in-BIM-360
Accessed-by-another-session-message-retuned-when-trying-to-save-a-drawing-within-Desktop-Connector
NWD-files-opened-directly-in-the-BIM-360-Glue-mobile-app-are-not-opened-in-the-Standalone-Models-tab

We-are-currently-having-trouble-to-create-members-please-try-again-later-when-adding-new-members-in-...

Upload-failed-when-trying-to-upload-files-to-BIM-360-Document-Management
New-member-of-BIM-360-project-cannot-see-files-in-Document-Management
How-to-obtain-a-HTTP-archive-HAR-file-to-log-server-performance-issues
How-to-find-active-member-usage-information-for-BIM-360
Impossible-to-load-1-of-1-when-uploading-files-to-A360
Inconsistent-use-of-edited-project-member-names-in-selection-dropdowns-of-BIM-360-Document-Managemen...
BIM-360-Viewer-becomes-unresponsive-when-opening-specific-PDF-files
No-users-assigned-to-this-role-in-BIM-360-folder-permissions-even-though-a-users-is-assigned-to-the-...
Setting-a-Suggested-Answer-within-a-RFI-in-BIM-360-does-not-generate-an-email-notification
How-to-request-support-for-currently-unsupported-fonts-in-BIM-360-Document-Management

 

November 2019

The-remote-server-returned-the-error-407-Intermediary-authentication-required-error-displayed-in-Des...
No-models-found-displayed-and-Revit-files-not-detected-in-BIM-360-Model-Coordination
Cannot-change-the-installation-language-for-Desktop-Connector
Items-added-to-workshared-Revit-models-by-individual-users-are-not-reflected-in-BIM-360
Not-all-image-attachments-are-included-included-in-Issue-Details-report-generated-from-BIM-360
Reviewer-cannot-assign-a-co-reviewer-to-a-Submittal-created-within-BIM-360

The-Beam-lists-shows-also-some-Plate-components-in-Advance-Steel-BOM

We-are-unable-to-process-your-work-at-this-point-when-uploading-a-PDF-with-external-annotations-into...
No-RFI-Issues-or-Checklists-tabs-displayed-in-BIM-360-mobile-for-Android-for-one-specific-user
Is-it-possible-to-rename-the-property-Owner-with-something-else-in-BIM-360
Cannot-see-any-files-or-folders-after-accepting-project-invitation-and-signing-in-to-BIM-360-Documen...
Project-members-can-see-issues-that-were-not-created-by-them-or-assigned-to-them-in-BIM-360-Document...
How-to-remove-Fusion-360-BIM-360-from-devices-and-drives-list-in-Windows
Adding-files-from-other-folders-to-transmittals-in-BIM-360-Document-Management
Extraction-Failed-when-trying-to-upload-DWF-X-files-exported-from-Navisworks-to-BIM-360
Cannot-change-account-name-displayed-in-rmsil-notifications-received-from-BIM-360-Docs-Issues

 

October 2019

Exporting-assets-from-BIM-360-Ops
New-account-missing-from-drop-down-list-after-activating-new-BIM-360-account
Error-Request-Content-Disposition-File-type-not-allowed-when-trying-to-download-source-file-from-BIM...
BIM-360-Docs-is-slow-when-uploading-and-processing-files
BIM-360-Docs-doesn-t-refresh-when-files-are-uploaded-to-the-project
Can-t-download-source-file-when-attempting-to-download-source-file-in-BIM-360-Document-Management
Project-Activity-Log-does-not-export-as-expected-in-BIM-360-Project-Admin
Desktop-Connector-drive-does-not-expand-in-Windows-File-Explorer
How-to-link-Revit-files-uploaded-into-BIM-360-Document-Management-to-a-master-Revit-file
Creating-diagnostic-logs-for-Desktop-Connector
Markups-do-not-transfer-to-new-document-versions-in-BIM-360
An-upstream-service-request-signalled-an-error-occurs-when-attempting-to-share-or-consume-a-package-...
Files-are-failing-or-become-stuck-processing-after-uploading-to-BIM-360
Models-can-be-accessed-in-Revit-although-Design-Collaboration-is-not-enabled-in-BIM-360
Design-issue-cards-are-emtpy-in-BIM-360-Project-Home-and-Insights
Edit-layout-of-Reports-in-BIM-360
Error-This-XML-file-does-not-appear-to-have-any-style-information-associated-with-it-when-downloadin...
Issues-notification-emails-are-being-received-from-BIM-360
There-is-already-a-Revit-model-with-the-same-name-in-the-selected-folder-when-attempting-to-add-a-ne...
Filter-on-Due-Date-is-not-working-from-model-view-in-BIM-360-Document-Management
BIM-360-package-timeline-signs-and-symbols-reference
Couldn-t-open-the-workbook-when-opening-an-Excel-file-in-BIM-360-Docs-in-the-web
File-Locking-Issue-and-Questions
Generating-a-record-of-BIM-360-folder-permission-settings
Error-The-request-could-not-be-satisfied-when-trying-to-download-transmittal-from-BIM-360-Docs
What-is-the-purpose-of-Sets-in-BIM-360-Document-management
Companies-missing-from-the-drop-down-list-when-adding-Labor-to-Daily-Logs-using-the-BIM-360-mobile-a...
Comments-from-other-reviewers-are-not-visible-for-a-participant-of-a-review-in-BIM-360
Model-uploaded-into-a-Plans-folder-does-not-show-in-BIM-360-Model-Coordination-coordination-space
Logging-into-BIM-360-website-launches-BIM-360-Glue-web
Rebar-in-IFC-file-is-not-visible-in-BIM-360
New-checklist-templates-and-changes-to-existing-template-not-syncing-to-BIM-360-Field-mobile
Failed-to-sync-when-attempting-to-publish-notes-or-photos-to-Daily-Logs-in-BIM-360-Mobile-App

 

2019

Get-Weather-feature-is-grayed-out-in-Daily-Logs-on-the-BIM-360-mobile-app
Sync-with-BIM-360-Docs-documents-fails-stops-restarts-or-is-slow-with-Desktop-Connector
Failed-to-add-a-project-admin-when-trying-to-activate-BIM-360-Document-Management
Hub-cache-query-produced-no-cached-data-appears-intermittently-when-opening-BIM-360-Hub-with-Desktop...
Model-coordination-does-not-show-up-in-project-after-activating-service-for-project-in-BIM-360
Cannot-move-The-same-documents-exist-in-the-target-folder-when-trying-to-move-a-file-in-BIM-360-Docs
Time-Stamp-is-not-displayed-within-a-photo-in-BIM-360-Field
Adding-a-project-admin-to-BIM-360-Team-project

Linked-IFC-is-not-uploaded-in-BIM-360-Document-Management

Changing-the-time-allowed-for-a-Review-approval-stage-in-BIM-360-Document-Management
File-name-changes-after-uploading-to-BIM-360-Docs
Assigning-documents-in-different-subfolders-to-a-review-in-BIM-360-Document-Management
How-to-check-if-you-have-a-BIM-360-Design-entitlement
Changing-Approvers-Initiators-for-Review-workflows-in-BIM-360-Document-Management
How-to-clear-the-cache-of-the-BIM-360-Desktop-Connector
Exporting-Comments-and-Markups-from-Reviews-in-BIM-360-Document-Management
Error-Request-to-the-server-have-been-blocked-by-an-extension-appears-when-attempting-to-add-a-custo...
Uploading-3D-views-to-the-Plans-folder-creates-additional-views
How-to-replace-a-linked-model-in-Revit-without-having-to-upload-the-host-central-model-to-BIM-360
Link-to-file-location-in-a-BIM-360-Docs-transmittal-does-not-update-after-moving-the-file

 

August 2019

Need-help-understanding-how-licensing-works-for-BIM-360-Design
Access-to-projects-is-lost-after-receiving-Activation-Email-and-logging-back-into-BIM-360
Unable-to-load-links-in-Revit-2018-when-accessing-reloading-the-link-through-BIM-360-Teams
How-long-does-a-BIM-360-Trial-last
3D-faces-in-DWG-file-do-not-show-in-3D-view-in-BIM-360-Docs
Files-attached-to-submittals-are-not-shown-when-exporting-submittal-item-in-BIM-360-Project-Manageme...
There-aren-t-any-documents-in-this-folder-when-trying-to-create-a-transmittal-from-a-folder-in-BIM-3...
The-file-size-for-a-Revit-cloud-workshared-model-is-larger-than-expected-in-BIM-360
Unable-to-create-a-transmittal-within-BIM-360-Document-Management

Unable-to-load-links-in-Revit-2018-when-accessing-reloading-the-link-through-BIM-360-Teams

Access-to-projects-is-lost-after-receiving-Activation-Email-and-logging-back-into-BIM-360
How-long-does-a-BIM-360-Trial-last
The-file-size-for-a-Revit-cloud-workshared-model-is-larger-than-expected-in-BIM-360
Need-help-understanding-how-licensing-works-for-BIM-360-Design
Unable-to-create-a-transmittal-within-BIM-360-Document-Management
There-aren-t-any-documents-in-this-folder-when-trying-to-create-a-transmittal-from-a-folder-in-BIM-3...
3D-faces-in-DWG-file-do-not-show-in-3D-view-in-BIM-360-Docs
Files-attached-to-submittals-are-not-shown-when-exporting-submittal-item-in-BIM-360-Project-Manageme...
Redirected-to-demo-page-after-being-added-as-a-member-to-a-BIM-360-Account
Missing-workflow-configuration-returned-when-attempting-to-add-new-RFI-within-BIM-360

Creating-map-for-LevelName-keeps-being-displayed-and-mini-map-is-not-generated-when-navigating-in-a-...

Sheet-numbers-are-not-updated-in-BIM-360

Random-crashes-when-viewing-or-working-in-BIM-360-Mobile-app
Can-PDF-title-blocks-be-used-on-multiple-projects-in-BIM-360-Document-Management
Always-redirected-to-the-sign-in-screen-after-using-an-invitation-link-and-logging-in-to-BIM-360-Doc...
Project-member-is-not-found-when-searching-by-name-email-or-company-to-give-folder-permissions-in-BI...

 

 

July 2019

Access-Denied-You-no-longer-have-access-to-the-model-when-trying-to-access-cloud-workshared-models-f...
Storage-space-still-being-used-for-BIM-360-iPad-Application-which-has-been-removed
Cannot-open-the-file-because-the-file-path-is-too-long-when-opening-MS-Excel-file-from-BIM-360-drive
You-are-not-a-member-of-any-projects-when-trying-to-access-or-initiate-cloud-collaboration-from-Revi...
External-e-mails-are-not-reaching-BIM-360-Field-Issues
The-Folder-can-t-be-viewed-when-logging-in-to-BIM-360-Docs
Desktop-connector-shows-deleted-folders-or-old-folder-names-that-have-been-renamed
Guidance-on-setting-up-BIM-360-folder-structure-for-linking-models-in-Revit
Issues-are-not-showing-up-in-the-Design-section-of-BIM-360-Insight
Does-the-Shared-folder-need-to-be-updated-if-using-Live-Linking-with-BIM-360-Design-Collaboration
Unable-to-sync-cloud-collaborated-model-when-opened-via-the-desktop-connector-in-Revit
This-issue-was-pinned-to-a-page-of-a-previous-version-when-trying-to-view-issues-on-a-new-version-of...
Section-planes-not-available-in-BIM-360-Glue-mobile
To-copy-files-from-a-server-directly-to-BIM-360-Docs
Models-uploaded-to-BIM-360-Document-Management-not-visible-in-BIM-360-Glue
Slow-sync-times-and-model-corruption-when-using-Revit-Cloud-Collaboration

Cannot-see-the-entire-distribution-list-when-opening-a-transmittal-BIM-360-Docs

Hide-markups-toolbar-in-BIM-360-Document-Management

Subscribe-settings-to-BIM-360-folders-keep-resetting
Duplicate-model-elements-are-shown-after-uploading-Revit-file-with-links-to-BIM-360
Central-model-missing-when-downloaing-the-source-file-from-BIM-360
Socket-TCP-10013-and-crash-when-trying-to-start-Desktop-Connector
To-save-the-model-in-the-cloud-you-need-access-to-BIM-360-Document-Management-when-trying-to-save-as...

Model-is-empty-when-trying-to-open-a-Revit-model-with-linked-files-in-BIM-360-Docs

Moving-or-copying-folders-and-subfolders-within-a-BIM-360-project-using-Desktop-Connector
Export-list-of-all-project-admins-within-a-BIM-360-account
Extraction-Failed-when-uploading-DWG-files-with-images-to-BIM-360-Document-Management

 

June 2019

The-specified-path-file-name-or-both-are-too-long-returned-when-syncing-DWG-files-with-Autodesk-Desk...
System-IO-PathTooLongException-when-files-with-long-paths-are-added-into-BIM-360-with-Desktop-Connec...
Desktop-Connector-folder-structure-does-not-mirror-BIM-360-Document-Management
Seeing-the-folder-path-within-BIM-360-without-rights-to-access-contents-in-the-folder
Cannot-export-documents-with-private-markups-from-BIM-360-Docs
Some-BIM-360-services-are-not-appearing-on-the-Account-Admin-Analytics-tab
Not-able-to-sync-local-file-to-the-cloud-central-model-in-BIM-360
RFI-comment-disappears-after-being-sent-from-BIM-360-Project-Management
Revit-Cloud-workshared-model-is-stuck-preparing-for-viewing-in-BIM-360
Desktop-Connector-shows-the-current-version-installed-but-does-not-perform-as-the-most-recent-versio...
Sheet-background-for-DWG-files-is-black-instead-of-white-in-BIM-360-iOS-App
Error-Sorry-something-went-wrong-when-signing-into-the-BIM-360-mobile-app
Linked-file-does-not-show-up-in-file-list-when-uploading-to-plan-folder-in-BIM-360-Docs
Model-viewer-in-BIM-360-mobile-app-takes-a-long-time-to-refresh
Added-users-were-blocked-when-added-to-an-account-due-to-license-limit-and-appear-as-pending-in-BIM-...
User-is-disabled-in-BIM-360-Account-Admin-and-can-not-be-invited-to-the-project
You-want-to-download-a-2D-sheet-from-the-Plans-folder-in-BIM-360-Docs-but-you-do-not-see-the-folder
Not-all-accounts-are-displayed-in-BIM-360-Document-Management
Create-Issue-button-is-grayed-out-in-BIM-360-Design-Collaboration
Remove-or-hide-Desktop-Connector-Drives-from-showing-locally-in-file-explorer
Linked-DWG-files-not-visible-in-the-aggregated-Project-Model-within-BIM-360-Design-Collaboration
Cannot-see-Markup-Issue-or-Measure-options-in-a-PDF-document-within-the-BIM-360-mobile-app
Members-are-unable-to-access-files-unless-the-role-is-changed-to-Project-Admin-in-BIM-360
Users-added-to-a-BIM-360-project-with-the-correct-email-address-are-not-receiving-the-project-invite...
Error-Can-t-sign-in-error-when-trying-to-log-into-the-BIM-360-Field-iPad-application
Cannot-change-the-path-for-the-Desktop-Connector-installation-folder
Close-and-Distribute-button-missing-although-assigned-to-Manager-in-BIM-360-Project-Management
What-s-the-difference-between-Packages-in-BIM-360-Design-Collaboration-and-Project-Management
Error-Insufficient-data-for-an-image-after-downloading-a-PDF-file-from-BIM-360-Docs-and-opening-it-w...
Document-does-not-re-version-when-uploading-a-new-version-to-BIM-360
Error-Design-Collaboration-is-not-enabled-for-this-project-when-logging-into-BIM-360
How-to-automatically-login-to-BIM-360-in-the-browser
Error-Server-Error-We-are-experiencing-technical-difficulties-when-trying-to-view-BIM-360-Project-Ho...
Error-An-older-version-of-this-document-is-being-processed-when-uploading-a-PDF-in-BIM-360

 

 

May 2019

Screen-goes-white-when-viewing-offline-documents-in-the-BIM-360-app
DWG-file-is-not-aligned-with-RVT-model-after-uploading-to-BIM-360-Model-Coordination

Linked-Revit-models-do-not-appear-after-publishing-a-model-to-BIM-360

Error-Your-BIM-360-account-has-expired-or-is-suspended-Please-contact-your-BIM-360-Account-Admin-whe...

Share-and-Save-buttons-are-grayed-out-when-working-with-packages-in-BIM-360-Design-Collaboration
Error-Reason-Object-not-found-when-downloading-version-1-of-a-Revit-file-from-BIM-360-Docs
Different-drawing-scales-displayed-for-two-versions-of-an-AutoCAD-Map-drawing-compared-in-BIM-360-Do...
Units-in-the-Properties-bar-do-not-show-fractional-inches-in-BIM-360-Team
Version-number-is-not-changed-in-a-document-set-after-updating-a-file-in-BIM-360-Docs
Unable-to-see-linked-non-cloud-workshared-models-when-opening-a-model-from-BIM-360
BIM-360-account-and-associated-projects-are-no-longer-visible
Arial-Narrow-fonts-from-Revit-sheet-appear-as-boxes-when-uploaded-to-BIM-360-Docs
Account-admin-invite-to-BIM-360-was-never-received
Manage-Cloud-Models-dialog-in-Revit-fails-to-load-after-an-extended-period-of-time
Error-You-do-not-have-sufficient-privileges-to-complete-this-action-when-trying-to-add-linked-files-...
Clicking-on-Project-Home-redirects-to-a-different-account-project-in-BIM-360

 

 

April 2019

User-needs-access-to-a-BIM-360-project-that-is-no-longer-active
Latest-model-version-does-not-show-within-a-BIM-360-Design-Collaboration-package
Error-Invitation-failed-to-send-when-trying-to-activate-a-service-in-a-BIM-360-project
DWG-upload-fails-to-process-in-BIM-360-Document-Management
Markups-are-not-synced-to-the-web-after-updating-to-BIM-360-mobile-v2-12-iOS-or-v2-18-Android
Does-a-Contract-Manager-need-a-license-of-BIM-360-Design
All-project-members-appear-with-Inherited-folder-permissions-in-BIM-360
Unexpected-pending-scheduled-actions-after-uploading-multiple-files-to-BIM-360-Docs-via-Desktop-Conn...
Markup-tools-not-visible-on-the-BIM-360-mobile-application
No-folders-are-available-after-being-invited-to-a-project-in-BIM-360-Document-Management
Expected-Company-values-are-not-listed-within-BIM-360-Daily-Logs
Error-An-error-occurred-on-the-backend-returned-when-attempting-to-schedule-a-publish-within-BIM-360

 

March 2019

Model-version-not-updated-in-BIM-360-Document-Management-after-publishing-a-cloud-workshared-model-f...
Unable-to-publish-models-from-InfraWorks-to-BIM-360
Error-Login-Failed-Seems-like-we-were-unable-to-authenticate-your-account-when-trying-to-sign-in-to-...
Error-The-path-admin-issues-permissions-is-not-handled-by-a-route-when-attempting-to-view-BIM-360-is...
Project-page-does-not-open-when-clicking-on-the-Go-to-your-project-link-in-the-BIM-360-Docs-invitati...
Subcontractor-user-role-is-unable-to-link-checklist-templates-to-tasks-from-the-BIM-360-Field-iOS-ap...
Create-issue-is-unavailable-in-BIM-360-Document-Management
Project-members-that-have-BIM-360-Design-subscriptions-still-consume-seats-from-the-project-owner-s-...
To-get-support-for-BIM-360-Custom-Integrations
Error-An-error-occurred-on-the-backend-please-try-again-or-contact-support-for-help-when-trying-to-c...
PDF-Files-in-Bim360-are-showing-as-broken-icons
Unable-to-scroll-through-multi-page-PDF-in-BIM-360-mobile-app
Export-options-for-RFI-report-do-not-show-in-BIM-360-Project-Management
Error-WebGL-context-lost-when-viewing-files-in-BIM-360
Project-Model-aggregated-view-shows-misaligned-models-in-BIM-360-Design-Collaboration

 

February 2019

Exporting a Document Log generates a report with zero items from BIM 360 Document Management
File is corrupt when copying file from Desktop Connector
"Close and Distribute" button missing after answering an RFI in BIM 360 Project Management
Error-The-resource-may-have-been-removed-renamed-or-deleted-appears-after-updating-desktop-connector
Data-is-missing-from-the-BIM-360-Open-RFIs-and-Submittals-card
New-Desktop-Connector-version-9-0-0-781-is-not-showing-files-and-folders-from-BIM-360-Docs
Error-You-don-t-have-required-permission-to-perform-this-operation-when-clicking-on-a-project-in-BIM...

Curtain-panel-objects-are-missing-in-views-after-uploading-to-BIM-360

 

 

January 2019

Unable-to-change-role-from-Viewer-Editor-to-Project-Admin-in-BIM-360-Team
Is-there-a-way-to-create-a-merged-model-without-using-Linked-File-upload-in-BIM-360
Users-added-to-a-BIM-360-project-did-not-receive-the-project-invite-email-Need-to-re-send
Error-Could-not-import-this-excel-file-for-preview-when-attempting-to-import-an-excel-file-for-locat...
How-is-the-Internal-Company-Members-count-on-the-Analytics-Dashboard-determined-in-BIM-360-Account-A...
Users-added-to-BIM-360-from-within-a-folder-are-not-receiving-invite-emails
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Diana Rouge

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Anonymous
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‎04-18-2020 01:35 AM

https://www.youtube.com/watch?v=i0Ok2kbNn68

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