Hello jhl,
Thank you for contacting Autodesk.
For the image posted from the BIM 360 Docs application, was that taken from the Docs web or mobile application?
Can you confirm the browser type and version and/or the mobile device from which the image was taken?
I would expect that the image would consistently render in any of the supported browsers: Internet Explorer (IE11), Firefox, Chrome, and Safari, as well as the mobile device. See the Help page About System Requirements for specifics about supported browsers and supported mobile devices for BIM 360 Docs.
If possible, please test in another supported browser, as well as the iPad application and let me know if the behavior in the post is consistent or specific to a particular browser and/or mobile device. We can then investigate further.
Please let me know if you have additional questions at this time.
Regards,
Don
Don Simpson
Technical Support