Upgrade from BIM 360 Team to BIM 360 Docs

[sarahcarr_bim]

I have purchased a contract to BIM 360 Docs, which I am told will allow me to continue using my BIM 360 Team trial, which has now expired.

However when I  click on the BIM 360 Docs in my Management tab, and try to view the contract details, I don't see the contract details that will allow me to assign to a hub.

[anil_mistry]

Hi @sarahcarr_bim,

Thank you for participating in our Community! Since this requires further investigation would you be able to submit support case for this and someone from support team will reach out to you for resolving this issue. 

Thank you and have a great day! 

[anil_mistry]

Hi @sarahcarr_bim,

I was wondering if you had an opportunity to submit support case for this behavior. 

Thank you and have a great day!