Unable to upload checklist template Next Gen

[s.odwyer]

I keep getting an error that i cannot upload a checklist to Next Gen saying the server is having issues. 

Import failed. Please fix the following warnings and import again

Row # What's Wrong? NA We’re having trouble to import template because of an error with our servers.

[Shirin.arnold]

Hi @s.odwyer,

Can you send me the template? Are you trying to import from Field Management or from BIM 360 Field?

If from BIM 360 Field, ensure to export from the admin checklist template library.

Thanks

[s.odwyer]

HI Shirin,

 I am using the next gen template and uploading that file. 

[Shirin.arnold]

Hi @s.odwyer,

Thanks, let me look into this file and see what is happening.

Kind regards,

[Shirin.arnold]

Hi @s.odwyer,

I just tested the file and it works for me. Can you try it again?

Thanks

[Shirin.arnold]

Hi @s.odwyer,

I found the issue. The "response type" for section is mislabeled. If you look at the header where we have the definitions, we require "Section" not "Group Header" in column F. Make this change and the import will work.

Thanks

[anil_mistry]

Hi @s.odwyer,

I'm just checking in to see if you need more help with this. Did the suggestion that @Shirin.arnold provided work for you?

If so, please click Accept as Solution on the posts that helped you so others in the community can find them easily.

Thank you and have a great day!

[Jonathan.SuttonBZHKG]

@Shirin.arnold @anil_mistry , I am getting the same error as mentioned here but the solutions provided don.t seem to resolve the issue I have. I have attached the file I'm trying to import.

[s.odwyer]

Before I look at the file. Can you select all empty cells below the template and delete them.

It sometimes works for me.

[Jonathan.SuttonBZHKG]

Hi Sean,

   Thanks for the quick reply and appreciate the help. I have selected a number of blank rows (well over 100) below the checklist questions and deleted them but it still fails to upload. I am conscious there is alot of text in some of the 'item text' cells and it is quick a large checklist with around 10 sections and at least 10 questions per section. Not sure if these could be causing the issue.