Processing Failed when uploading PDFs

Processing Failed when uploading PDFs

Anonymous
Not applicable
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Message 1 of 4

Processing Failed when uploading PDFs

Anonymous
Not applicable

I'm finding that often when I attempt to upload PDFs to BIM360 Docs I get a message "Processing Failed" and the PDF does not upload, or only puts the name of the PDF onto the system (as can be seen in the images below).  Usually if I open the PDF and then print it as another PDF using a PDF printer the "printed" PDF can then be successfully uploaded. Suggestions welcomed.processing failed.png

 

processing failed 2.png

 

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869 Views
3 Replies
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Message 2 of 4

Anonymous
Not applicable

Was this ever resolved?

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Message 3 of 4

Anonymous
Not applicable
Not to my knowledge
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Message 4 of 4

grimmbri
Autodesk
Autodesk

@Anonymous & @Anonymous, please try the solution from this article: PDF Fails to upload and giving extraction error on BIM 360 Docs

“https://damassets.autodesk.net/content/dam/autodesk/logos/autodesk-logo-primary-rgb-black-small_forum.png” >

Brianna Grimm

Global BIM Coordinator
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