Problems with my project are not showing up in BIM 360 Docs

[Anonymous]

Problems with my project are not showing up

can you help me?

[s.odwyer]

Are you admin on the interface?

Even if you have been invited to the platform you still need to be given permissions to the relevant sections of the projects.

Sean

[Luciane_Conceicao]

Hi Rafael,

I see that you reported this a few days ago.

Does this problem persist?

Were you able to see the problems before?
By the way, in the English version, "problems" are called "Issues".

Do you know if you have any issues assigned to you?

Could you please try using a different web browser to see if it helps?

How about clearing the cache? This shortcut may help you: CTRL + Shift + Delete > delete cache/temporary internet files.

If Sean's reply above helps you, please mark it as an accepted solution > "Accept solution".

Please let us know if you still can't see your Issues.

Cheers,

Luciane

[Luciane_Conceicao · Accepted solution]

Hi Rafael,

It is very likely that the issue you encountered was related to this, now resolved:

Can't create issues within BIM 360 Docs desktop version

Please let us know if you need further assistance.

Cheers,

Luciane

[anil_mistry]

Hi @Anonymous,

I'm just checking in to see if you need more help with this. Did the suggestion that @Luciane_Conceicao provided work for you?

If so, please click Accept as Solution on the posts that helped you so others in the community can find them easily.