How can I leave a BIM360 project?

[Basam.Yousif]

A few months ago a client added me to their project to help troubleshoot an issue in one of their models. They forgot to remove me after, and today I was testing a new feature in Revit 2019.2 and uploaded my test model into theirs before I notice it. I already deleted the model but I would like to remove myself from that project and site altogether. How do I do that? is my only option to email the admin? Please add this option if it's not available.

Thank You!

[SimonWhitbread]

Anyone heard of a BEP?

Does it have a comprehensive contacts list?

Email. The. Admins.

Every. Project.

Simple

[daniel.nc.gijsbers]

And how many admins have actually bothered to respond to the emails. Let me give you a hint. The number is lower that 1.

[Chad-Smith]

I posted the below link early on in this thread, but with a different title. It's evolved since then, and in its second post I propose some ideas around the sequence in which the request for removal should proceed.

It addresses both user and admin requirements.

User Account and Project Management // Leaving Projects

[RSomppi]

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@daniel.nc.gijsbers wrote:
And how many admins have actually bothered to respond to the emails. Let me give you a hint. The number is lower that 1.

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Again, that's a management problem, not an Autodesk problem. Some people just can't follow protocols, even when it's their job.

[michael.campa]

Chad,

I appreciate you chasing this and for sure I can see you have a better understanding of BIM360 than I do.  Hopefully you get some traction.

Regards,

mC

[michael.campa]

While I won't disagree that it's possible that some aren't doing the job they should, I can't understand why you seem so against a person having removal power over their own account.  It's easier and less time consuming to remove yourself from a project, than to rely on an Admin who can be responsible for hundreds, or even thousands of project updates each week.  There is certainly much more overhead for person A to email person B and then have person B fix the problem, then person B email person A that the removal is done... When it could be just as simple as person A fix the problem.

Then taking into account that an Admin likely has more things to do that add/remove people from projects.  Always distractions and other things to do.

So, while I can point fingers and ask others to "do their job" that's just a lot of extra energy that can easily turn into wasted time.  Time which is better spent doing other activities.  Just give me the power of removal and I'll take care of it myself.

[SimonWhitbread]

Hi Michael,

It's probably the same reason you can't remove yourself from Active Directory, It is a structured environment, built around specific rules. Once that's coded, its going to be a huge ask to rewrite it.

If you went with SSO, effectively the problems go away, but there are many reasons why people don't do that either. Chad's manipulation of the sign-in process: Changing your Autodesk Account email when you leave a company is used by many but you should take a close look at the T's & C's -

"Autodesk ID” means a unique user identification used by Autodesk to identify a specific, unique individual Authorized User.

With that in mind, I use two Autodesk ID's: Professional and Personal because I don't want to be in Chads situation where data follows you around like a bad smell. If you leave... leave.

[RSomppi]

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@michael.campa wrote:

While I won't disagree that it's possible that some aren't doing the job they should, I can't understand why you seem so against a person having removal power over their own account. 

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I'm not against it. You've missed my point.

There are very good reasons why someone should not have the power to remove themselves, especially if they don't have the power to add themselves to a project. It wasn't an arbitrary decision to not allow it, I'm sure. Many people here are not seeing that. An option to add the power to select consulting type people would be beneficial for some but really shouldn't be necessary for all.

[connanderson]

Seems like this was never implemented in their "road map" because there is still no option to remove yourself from a project.

[SimonWhitbread]

Think of it as a work email address:

• When working at a company, someone creates that email for you.
• When you leave, someone disables it, ie: a user cannot disable a Microsoft Exchange Account.

There is no difference in the workflow, except the expectations and training given to BIM360 Admins. Given that corporates using BIM360 now have the ability to use SSO (Single Sign On), it starts becoming an IT admin task, same as the email account.

[connanderson]

Why do people insist on arguing on behalf of Autodesk as to not implement obvious improvements to their product.

[RSomppi]

No one is arguing on anyone's behalf. We are just stating the facts.

[SimonWhitbread]

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@RSomppi wrote:

No one is arguing on anyone's behalf. We are just stating the facts.

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Exactly

[connanderson]

Giving users the ability to remove themselves from projects does not impact anything about how a company or Admin/IT sets up their systems. Setup and project invitation is unaffected. This is not applicable to an employee leaving the company because IT departments already have full control over your account. We are talking about leaving a project to de-clutter my project list without needing internal managers to never fulfill removal requests.

As others have mentioned at the beginning of this thread, it can be a request to admin that they can hit a button to approve instead of manually going through the permissions to remove you. And if there is some kind of heartburn about giving control to users, then maybe give users the ability to hide projects they do not want to see. Seems like an extremely straightforward implementation.

[asWAPL9]

2024 and this is still an issue. wow.

[RSomppi]

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@asWAPL9 wrote:

2024 and this is still an issue. wow.

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Yeah, it's amazing how management issues persist through the years and are similar at many different places.

[connanderson]

thats why we should be able to let users leave a project.

[AdamHamilton]

I would posit that not every project is under our Hub or our company. A great many users are consultants and have been added to consultant Hubs. I personally am attached to 18 different companies one of which it likes to default to every time B360 logs me out. I have no contact information for that company. I have no button to contact admin for that project. I am literally bound to that project apparently for life with no hope of removal.

[AdamHamilton]

If not a removal tool an ability to manage active projects or active hubs in my drop downs and the ability to set my default Hub.

[RSomppi]

There’s an Ideas forum for those features.

Does said company still exist? If so, you can contact them.