Design Collaboration on EU server

Design Collaboration on EU server

jason_isherwood
Enthusiast Enthusiast
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Message 1 of 8

Design Collaboration on EU server

jason_isherwood
Enthusiast
Enthusiast

Project Admin lets me give users design collaboration service but trying to use design collaboration always gives 'Invalid project' error.

 

Is it enabled yet on EU ? If not when ? US servers have been particularly screwy today with any uploads taking hours to process - not good when you are demoing !

 

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1,956 Views
7 Replies
Replies (7)
Message 2 of 8

anil_mistry
Autodesk Support
Autodesk Support

Hi @jason_isherwood,

 

Thank you for participating in our Community! Let me check with development team and will get back to you soon.

Regarding uploading model issue, would you be able to let me know what version of Revit you are using. Are you uploading link model with link?

 

Thank you and have a great day!

 

 



Anil Mistry
Technical Support Specialist
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Message 3 of 8

markus_briglmeir
Community Manager
Community Manager

Hey Jason, 

I don't think your issue is related to a EU/US server. 

Did manage to set up teams for your project already? Here are some videos that provide a good guidance if needed. 

 

 

In general regarding EU servers:

Design Collaboration is dependent on Revit Cloud Worksharing, which is not planned for deployment on EU servers before next year.
The modules on EU servers are BIM 360 Document Management, Project Management & Field Management.

 

Best, 

Markus

 

 


Markus Briglmeir, Product Manager BIM 360 Design Collaboration

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Message 4 of 8

jason_isherwood
Enthusiast
Enthusiast

Hmm, not sute that info is correct - Design Collaboration is on my EU hub.

This morning it let me create teams, add members. I then used collaborate option to get my model up there. I then created a pacakge too. 

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Message 5 of 8

anil_mistry
Autodesk Support
Autodesk Support

Hi @jason_isherwood,

 

Would you be able to provide screen capture or screen cast for further investigation? 

 

Thank you and have a great day!

 

 



Anil Mistry
Technical Support Specialist
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Message 6 of 8

markus_briglmeir
Community Manager
Community Manager
Accepted solution

Hi Jason, 

While I really would like to confirm, I guess there is a misunderstanding somewhere. BIM 360 Design Collaboration definitely is not deployed on an EU server yet. Same for Revit Cloud Worksharing. Document Management for example is deployed on an EU server. 

Yeah, as Anil suggested, a screenshot will help to understand what you are referring to. 

 

Best regards, 

Markus


Markus Briglmeir, Product Manager BIM 360 Design Collaboration

Message 7 of 8

anil_mistry
Autodesk Support
Autodesk Support

Hi @jason_isherwood,

 

I am checking back to see if one of the great posts in this thread helped you with your question. If so, please take a moment to reward the poster or posters with a Kudos and select the Accept as Solution button on those posts that helped.

 

Thank you and have a great day!

 

 



Anil Mistry
Technical Support Specialist
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Message 8 of 8

sasha.crotty
Community Manager
Community Manager
Accepted solution

Happy to announce that support for a Europe data center for BIM 360 Design was released on April 8th.
https://projectdelivery.autodesk.com/blog/bim360-design-project-hosting-europe/

Sasha Crotty
Director, AEC Design Data