Cannot access BIM360

[Anonymous]

Hi,

My work has purchased 2 licenses for BIM 360 and I when I try to collaborate through BIM 360, my access is denied with a message saying "You cannot use the option Collaborate using the cloud because you have not purchased the Collaboration for Autodesk Revit Service"

We purchased the licenses through our authorized Autodesk reseller, Viewlistic and they couldn't fix this problem for us.

Zaita

[Anonymous]

Hi  zaitasun,

Just purchasing is not enough, you'll need to make sure your account admin has assigned the licenses to an individual named person.

It's one license per 'email' account.

In the company account portal you'll need to be in the 'users' area, if the users has other products they'll appear in the list and you can assign them the BIM Design License, if they aren't in your user list you'll need to add them first then assign.

It looks something like this

Hope this helps