Ideally when creating an issue on a plan or document there should be three options presented to the user:
- "+" button to create a new issue from scratch (i.e. the current method)
- "Recently created issues" list to create new issues by duplicating attributes like assignee, title, description, location, etc from a list of 5-10 previously created issues. Photos or documents don't need to be copied.
- "template issues" list grouped by type/subtype
For #3, there should be the ability for account admins to create issue templates by type and fill out predefined fields like trade, titles, cost codes, and descriptions. At the account level, this is important for giving teams an idea of what we're preemptively looking for or commonly see (e.g. water intrusion, paint chipped).
Projects should then inherit these issue templates similar to how checklists are managed but with the ability to:
- Set a default assignee role, company, or person
- Set additional project specific attributes
- Add to the account managed list of issue templates for project specific project issues that regularly occur
Right now it takes about 30-60 seconds to create and publish a fully defined issue complete with images, documents, and attributes. For those of us in the field this is way too long for jobs that have 20,000+ item punch lists.
Please provide the ability to templatize and copy recent issues.
