A button to re-try failed processing

[Chad-Smith]

Every now and then an upload will fail processing. Fair enough, software is not perfect and errors can occur.

In many cases this is not through the fault of the file, as performing a re-upload will then work successfully. I will admit that sometimes a re-upload is the only resolution in the case that the initial upload may have been corrupted.

But, there are other instances such as sharing/consuming packages and clash checking, where this is entirely on-platform using known good/working models. This shouldn't require a re-upload, or repeating the same cross-module workflow task to get a successful result.

I realise that performing the same task and expecting a different result is madness. However, in all cases, I would like the ability to at least re-try the process at least once. If that re-try also fails, then it's fair enough that additional work is required to repeat the entire workflow.

As a side note, it would also be helpful if the processing errors came with some more details, especially if it's an underlying issue with the file that requires more significant work.

[allan.stableford]

Well said & agree.

Thanks

[Chad-Smith]

Increasingly I find Design Collaboration to be an unreliable method of sharing models. All to often published models fail to work in Model Coordination, and require a new copy/upload of the model for all post-processing to work (such as viewing and clashes).

Add to this, due to the many points of failure for processing, the workarounds suggested on the Autodesk Knowledge article are at odds with the error messages and more frustrating are also at odds with the as-designed functionality.

Example:

• A model is shared via Design Collaboration.
• The processing has failed, with the error message stating that a new 'upload' is required.
• But the file wasn't uploaded, it was shared.
• So you perform a new share in Design Collaboration.
• Only to find that because nothing had changed in the model since the last share, the failed file was not updated in the Shared folder as you had hoped.
  Models are not automatically copied to the Shared team folder after sharing a package in BIM 360 Des...
• So the only way around this is to go to Document Management where you manually copy the work in progress model into the Shared folder.
• Thereby defeating the entire point of using Design Collaboration.

There are far too many points of failure in the overall workflow, which I hit all too regularly.

I've said it plenty of times before on this forum, I would like to see a consolidation of all these modules in an attempt to simplify the entire workflow to hopefully reduce these failure points.

It's time to consolidate Docs + Design Collaboration + Model Coordination - Autodesk Community

[Chad-Smith]

I still find myself being the one to correct/retry models with processing errors. This is leading to a skewed (not wrong) record of activities on the platform.

Yesterday I had a consultant issue an IFC model via Design Collaboration which they assigned it to a 100%DD Set to indicate this model is fit for DD. But the processing failed in Model Coordination so it couldn't be clash checked.

To correct this I had to:

1. Remove the Set from the failed version.
2. Manually copy the file in their WIP to the Shared.
3. Then assign the Set to the new model version.

The problem with this is that the model now has my name against the Update By attribute, and it's on the wrong issue date (a day too late).

Processing failures are problematic for the record, they lack notification for needing action, and with no easy and logical way to resolve them.