Solved: Re: Why I get complained about "Max retries exceeded with url: /api/get_iss

Anonymous · ‎10-02-2017

We have one very frequent error when my python program called your API-endpoints (get_issues & get_equipment) :

Exception Error when running API to grab Issue JSON data !

Error (REQUEST): HTTPSConnectionPool(host='bim360field.autodesk.com', port=443):

Max retries exceeded with url: /api/get_issues (Caused by ProxyError('Cannot connect to proxy.', error("(104, 'ECONNRESET')",)))

Exception Error when running API to grab Equipment JSON data !

Error (REQUEST): HTTPSConnectionPool(host='bim360field.autodesk.com', port=443):

Max retries exceeded with url: /api/get_equipment (Caused by ProxyError('Cannot connect to proxy.', error("(104, 'ECONNRESET')",)))

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

I wonder if there is a limit to make those API-calls daily. Otherwise, I will not receive the message ‘Max retries exceeded’

If so, what is the limit number for one day?

And such error always happen when I used such API end-points with the expectation of

large number of records returned

Please advice! thanks much !!!

Ryan

Anonymous · ‎10-16-2017

Takes really really long time to get a 'legitimate' answer here.

I submitted one question 2 weeks ago, no response! Not even a follow-up question for clarification of what I mean !

frustrated

mikako_harada · ‎10-23-2017

Hi Ryan,

There is no mechanism built into the Field (classic) API to limit API calls. I checked with the product team to confirm.

I don't know Python. But I googled with keywords in the error message. I saw some reporting similar error messages.

You may want to try stackoverflow for programming question. e.g.,

Mikako Harada
Developer Technical Services

Anonymous · ‎11-12-2017

'ECONNRESET' is the consequence (=> get the connection terminated)

but 'Max retries' is the reason.... I got from your API endpoints. I think it's proprietary.

and you have no clue for that? that's not convincing. Can you elaborate more? thanks much !!

Anonymous · ‎11-14-2017

I found the reason, it is because of the limit of inflow data-size in our proxy.

Instead of one single API call for returning all EQUIPMENT's attachment data of one project,

i need to break it down as a loop with parameters offset & limit set as 30.

The reason 'Max retries exceeded' is definitely misleading.

Anonymous · ‎02-02-2018

can you provide the code?

Why I get complained about "Max retries exceeded with url: /api/get_issues"