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Hi Praveen,
Looks like you are missing "s" in https
URL: https://bim360field.autodesk.com/api/login
For more detail:
https://fieldofviewblog.wordpress.com/2015/04/08/lab1-hello-field-world/
Mikako Harada
Developer Technical Services
Hi Praveen,
Looks like you are missing "s" in https
URL: https://bim360field.autodesk.com/api/login
For more detail:
https://fieldofviewblog.wordpress.com/2015/04/08/lab1-hello-field-world/
Mikako Harada
Developer Technical Services
Are you based in Europe? If so, maybe this one?
https://fieldofviewblog.wordpress.com/2016/08/18/base-url-for-bim-360-field-in-european-countries/
Mikako Harada
Developer Technical Services
Are you based in Europe? If so, maybe this one?
https://fieldofviewblog.wordpress.com/2016/08/18/base-url-for-bim-360-field-in-european-countries/
Mikako Harada
Developer Technical Services
Do you have many expired accounts? Such as expired trial accounts?
Mikako Harada
Developer Technical Services
Do you have many expired accounts? Such as expired trial accounts?
Mikako Harada
Developer Technical Services
Praveen,
I understand the account you are accessing through UI right now is active. But since your are saying that you cannot access through API, I'm trying to confirm is if you have ever used other accounts in the past, which you no longer have an access, such as expired trials.
As discussed in this thread, we had a case where a user had expired accounts, which was preventing for him to access the account is still linked to your Autodesk ID. If this is the case, we will need to ask the engineering team to purge unwanted accounts linked to your Autodesk id:
But if you confirm, you don't have anything like that, then we will need to find what else is causing your issue.
Mikako Harada
Developer Technical Services
Praveen,
I understand the account you are accessing through UI right now is active. But since your are saying that you cannot access through API, I'm trying to confirm is if you have ever used other accounts in the past, which you no longer have an access, such as expired trials.
As discussed in this thread, we had a case where a user had expired accounts, which was preventing for him to access the account is still linked to your Autodesk ID. If this is the case, we will need to ask the engineering team to purge unwanted accounts linked to your Autodesk id:
But if you confirm, you don't have anything like that, then we will need to find what else is causing your issue.
Mikako Harada
Developer Technical Services
Could you try with the e-mail address registered with Autodesk account?
Mikako Harada
Developer Technical Services
Could you try with the e-mail address registered with Autodesk account?
Mikako Harada
Developer Technical Services
Looking at the original post and the attached image, I see a name in the username field rather than an email.
When logging into the Field web UI (bim360field.autodesk.com) do you use "praveenraoATLCT" or do you use an email address? My guess is that this is where the problem is to be found. If you can log into the Field web UI with a set of credentials, then you can authenticate with the API using those same credentials as well, unless there are issues with inactive accounts as Mikako mentioned earlier.
I hope this helps,
Keith White
Principal Solution Architect, Autodesk Consulting
Looking at the original post and the attached image, I see a name in the username field rather than an email.
When logging into the Field web UI (bim360field.autodesk.com) do you use "praveenraoATLCT" or do you use an email address? My guess is that this is where the problem is to be found. If you can log into the Field web UI with a set of credentials, then you can authenticate with the API using those same credentials as well, unless there are issues with inactive accounts as Mikako mentioned earlier.
I hope this helps,
Keith White
Principal Solution Architect, Autodesk Consulting
In order to use the Field APIs you must first authenticate and receive a ticket, which is what you are trying to do. This authentication must be obtained by using the credentials of a user that is active on at least one Field project. If you are not using credentials from such a user, then authentication will never be possible as this is a core requirement.
I suggest that you use such credentials to first log into the Field web interface to validate that they work as desired, then you attempt to authenticate using the API with the same credentials.
Keith White
Principal Solution Architect, Autodesk Consulting
I suggest that you use such credentials to first log into the Field web interface to validate that they work as desired, then you attempt to authenticate using the API with the same credentials.
Keith White
Principal Solution Architect, Autodesk Consulting
In order to use the Field APIs you must first authenticate and receive a ticket, which is what you are trying to do. This authentication must be obtained by using the credentials of a user that is active on at least one Field project. If you are not using credentials from such a user, then authentication will never be possible as this is a core requirement.
I suggest that you use such credentials to first log into the Field web interface to validate that they work as desired, then you attempt to authenticate using the API with the same credentials.
Keith White
Principal Solution Architect, Autodesk Consulting
I suggest that you use such credentials to first log into the Field web interface to validate that they work as desired, then you attempt to authenticate using the API with the same credentials.
Keith White
Principal Solution Architect, Autodesk Consulting
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