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Models Not Showing in Viewer

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Message 1 of 22
malcolm_smith
3636 Views, 21 Replies

Models Not Showing in Viewer

malcolm_smith
Advocate
Advocate

As of last Friday, when I open my files in Autodesk drive, they are no longer displaying in the viewer. Is anyone else experiencing this? I'm using Chrome through my work network, but I've also tried I on my personal computer and home network using both Chrome and Edge, with the same result.

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Models Not Showing in Viewer

As of last Friday, when I open my files in Autodesk drive, they are no longer displaying in the viewer. Is anyone else experiencing this? I'm using Chrome through my work network, but I've also tried I on my personal computer and home network using both Chrome and Edge, with the same result.

21 REPLIES 21
Message 21 of 22

erik.sjoholm
Autodesk
Autodesk

Hi @HGC-Jchandler, are you having an issue viewing .DWFX files as well? 

 

It looks like the issue in question was an issue with the application.  I am able to confirm that an example .DWFX file is viewable in Drive.  Possibly a new thread makes sense to look into the issue you're facing?

 

Thanks

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Hi @HGC-Jchandler, are you having an issue viewing .DWFX files as well? 

 

It looks like the issue in question was an issue with the application.  I am able to confirm that an example .DWFX file is viewable in Drive.  Possibly a new thread makes sense to look into the issue you're facing?

 

Thanks

Message 22 of 22

HGC-Jchandler
Advocate
Advocate

My fault, I didn't see the dwf portion. 

 

I'm having the same issue but with NWC/NWD and DWG files. Same deal, when I send them to others they work great but for whatever reason they stopped being visible in my browser. I can open a new thread. 

 

 

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My fault, I didn't see the dwf portion. 

 

I'm having the same issue but with NWC/NWD and DWG files. Same deal, when I send them to others they work great but for whatever reason they stopped being visible in my browser. I can open a new thread. 

 

 

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