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Message 1 of 2
Anonymous
297 Views, 1 Reply

What time is it

When Autodesk says my clock is wrong, and the clock on my computer is perfect, is it really saying something else?  Perhaps, "You're not really signed in yet", or "you didn't finish the install"?

1 REPLY 1
Message 2 of 2
jeffrey.sin
in reply to: Anonymous

Hi @Anonymous,

 

Welcome to the Community.

 

Depending on the actual error message you are getting, here are some troubleshooting steps you can look into to address this situation:

 

Clock Error: Check that your system clock is set to the current date and time before you try again

Connection Error: This error can be caused by an inaccurate time on the system clock, or by temporary system unavailability. 

inaccurate time on the system clock or by temporary system unavailable 

 

I hope the information above helps, let us know how it goes.

 

Thanks,



Jeffrey Sin

Autodesk Customer Support

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