Required product not found

[gatherton]

Installing error for when trying to install update.

[Anonymous]

your question is?

it says what is required

[pendean]

Might be too confusing, so here it is more clearly?

[gatherton]

The confusing part is why can't it find it.

[gatherton]

So the problem is it can't find it.

[pendean]

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@gatherton wrote:

So the problem is it can't find it.

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No, again, it might be too subtle? this line right here needs to read AUTOCAD 2023.1

Yours does not list that prerequisite.

That 2023.1 update for AUTOCAD (required for the C3D update) is available at your accounts page https://manage.autodesk.com/products/updates

[gatherton]

It worked thanks for your help.