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Been logged out of the Desktop app 2 times the past week in the middle of my work.

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Message 1 of 3
per.kaare
208 Views, 2 Replies

Been logged out of the Desktop app 2 times the past week in the middle of my work.

Hello,

 

I just wanted to ask if there has been a change to the desktop app the past week. I have been logged out twice in the middle of the workday. Is there something to prevent this, in the past it has only required me to log in after the computer sat unused for a week or more. 

 

It is irritating to have to close down all my Autodesk programs because I've been logged out in the middle of my work. 

 

Also is there a way for the desktop app to not require 2 step if I have verified the computer before? Getting logged out wouldn't be nearly as irritating if I didn't have to call up someone to get the 2step code every time. 

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Message 2 of 3
pendean
in reply to: per.kaare

Turn off ADA, no one needs it running all the time. No one.
Message 3 of 3
per.kaare
in reply to: per.kaare

Thank you for the reply.

I don't know why, but I thought that the desktop app had to be running for my license to work, that is going to save me a lot of headaches. 

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