Autodesk Desktop App - Won't Show Available Products!

[asdemeter]

When the 2021 products came out a few days ago, I went to the Autodesk Desktop App and installed a couple.  Today, I went to install more, and it only shows what I've already installed.  We're subscribed to the suite that has a LOT more than the 3 I installed already, and my coworker can see his, but for some reason mine isn't working right.  I've tried everything, even restarting the computer.  Any ideas?  Has anyone else had this problem?  It worked fine until today.

[pendean]

"not working right" means nothing to us over here. Restart your PC and see if that fixes it.

Or remove it and get your updates from your account page which has a dedicated updates page (not many out there dfor any 2021's just yet) https://manage.autodesk.com/

[srinivasarao.potla]

Hi@asdemeter,

Thanks for your feedback.

AUtodesk desktop app support standalone products and collections only not support suites and multi user licences.

Please check this https://forums.autodesk.com/t5/autodesk-desktop-app/products-and-updates-supported-in-ada/td-p/71266...

Hope this will help.

Regards,

Srinivas. 

[asdemeter]

No, it worked fine the day before, and still works for everyone else in the office.