Autodesk Desktop App Download

Autodesk Desktop App Download

Anonymous
Not applicable
25,110 Views
9 Replies
Message 1 of 10

Autodesk Desktop App Download

Anonymous
Not applicable

For some reason, the Autodesk Desktop App didn't download when installing new software. I tried going to the Autodesk Desktop App page and downloading the zip folder which installs this. However, it says there is an error extracting the data from the folder. Does anyone have the download for the Desktop App? 

Reply
Reply
0 Likes
25,111 Views
9 Replies
Replies (9)
Message 2 of 10

srinivasarao.potla
Autodesk
Autodesk

Hi@ WhitneyR9QNY,

 

Thanks for your feedback.  

 

What software you are trying to  install?

 

Here is the link to download and install Autodesk desktop app.

https://www.autodesk.com/desktop-app

 

Hope this helps.

 

Regards,

Srinivas.

 

Reply
Reply
0 Likes
Message 3 of 10

Anonymous
Not applicable

I was able to install all the software I needed except the Autodesk Desktop App. I tried downloading that file before and it comes up with an error when unzipping the folder. 

Reply
Reply
0 Likes
Message 4 of 10

srinivasarao.potla
Autodesk
Autodesk

Hi@WhitneyR9QNY,

 

Thanks for your quick response. 

 

is this link is working for you?

https://www.autodesk.com/desktop-app

 

 

Please let me know.

 

Regards,

Srinivas

Reply
Reply
0 Likes
Message 5 of 10

Anonymous
Not applicable

The download from that link isn't working 

Reply
Reply
0 Likes
Message 6 of 10

srinivasarao.potla
Autodesk
Autodesk

hI@WhitneyR9QNY,

 

Thanks for your response. 

 

The link is working fine for me. 

Could you please check is there any firewall blocking Autodesk desktop app?

 

Regards,

Srinivas.

Reply
Reply
0 Likes
Message 7 of 10

Anonymous
Not applicable

Because Autodesk sucks and won't give me the tools to do my job as an admin, I had to dig and find where to get the full installer...

 

The Autodesk Desktop App wasn’t updating on one PC.  I tried everything.  Even did a full manual uninstall of the Autodesk desktop app.  That’s where I ran in to the next problem…  When tying to install the desktop app, the install would error out with Aborted Error 8.  What’s Error 8?  Nobody knows.   Lots of speculation on the interwebs but nothing concrete.  What did work was finding the full installer.  (God forbid Autodesk could give me a log or a verbose mode to better explain the problem. It's not like I'm paying $44k/year for your software.  Oh wait, I AM.)

 

Autodesk only lets you download a lite ”bootstrap" installer.  That fails with Error 8.

http://www.autodesk.com/ada-akn-install2

 

I did some digging and found a reference to a full download but it was for an ancient version. 

 

I then noticed that when you ran the lite “bootstrap” installer, even though it errors out, it makes an XML file…that points to the full installer file name and location!!!

 

- <installerInformation>

  <version>8.0.0.46</version>

  <desc>http://help.autodesk.com/view/ADSKAPP/ENU/?contextId=RELEASE_NOTES</desc>

- <platformFileList>

- <platformFile>

  <filename>AdApplicationManager-installer.exe</filename>

  <platform>windows</platform>

  </platformFile>

  </platformFileList>

- <downloadLocationList>

- <downloadLocation>

  <url>https://emsfs.autodesk.com/utility/wingman/installer/8_0_0_46/</url>

  </downloadLocation>

  </downloadLocationList>

  </installerInformation>

 

So as of this writing (9-16-2020), it was…

https://emsfs.autodesk.com/utility/wingman/installer/8_0_0_46/AdApplicationManager-installer.exe

 

That installed perfectly and the updates started working as soon as I signed in to the App.

 

 

To find out what the latest version number is, check out the release notes:

The Autodesk Desktop App Release Notes

https://knowledge.autodesk.com/support/desktop-app/learn-explore/caas/CloudHelp/cloudhelp/ENU/Deskto...

 

 

TL;DR = Autodesk Desktop App wasn’t updating because it was too old of a version.  Uninstalled but new “lite” version

               wouldn't install and errored out.  Had to find and install full version.

 

For doing a full manual uninstall of the Desktop app:

https://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Install-Autodesk-Desktop...

Reply
Reply
Message 8 of 10

Anonymous
Not applicable

Well done!

Reply
Reply
Message 9 of 10

Tasar9-
Observer
Observer

https://emsfs.autodesk.com/utility/wingman/installer/8_2_0_34/AdApplicationManager-installer.exe

is the newest one. But you can check if there is a newer version by your checking style.

Reply
Reply
Message 10 of 10

michael_brempel
Community Visitor
Community Visitor

Thank you for the link! Myself, our admin and autodesk support were stucked on that **** error 7 and error 8 for the bootstrap. With the full installer file above I could now finally update the ADA tool.

Reply
Reply
0 Likes