3DS Max 2019 won't launch... tried everything

[Anonymous]

I've recently updated from 2018 to the 2019 version and have had nothing but problems. 

I've done a clean install, 3DS Max works for a few days then refuses to launch. The Splash screen shows up for a few seconds before disappearing. 

I've uninstalled and reinstalled multiples times. 

I've tried the "repair" and "reinstall" options from the uninstaller. 

I've tried deleting temp files, but they repopulate when I attempt to launch again and 3DS max still crashes. 

I've used REVO uninstaller to remove ALL traces of 3DS Max, and make a super clean install. Works only for a few days before I get the splash screen of death again, and it refuses to launch no matter what. 

I also get the "Autodesk Desktop App" error message every time I boot, and every 2-3 hours unless I force kill the app. 

Please help 😞 I just want to be able to run 3DS Max like a normal person. 

Update: I've deleted the ENU folder, and still nothing.

The error I'm getting is "Unhandled Exception" when trying to launch the Autodesk Desktop App.

[Anonymous]

Thank you!
I was checking daily but didn't see it in the list. I see it now though!

I was able to launch successfully without the license prompt. So far so good!

I'm having some issues designated a work path location, should I create a new thread?

[hagen.deloss]

@Anonymous 

Yes! Happy this issue got cleared up for you. Feel free to post in the main 3ds Max forums with your new question, and feel free to mention me @hagen.deloss so I make sure to help out 😄

[Anonymous]

I'm having the problem with 3ds Max 2020, I went through the updates but it won't launch the program. I did a restart but not having any success.