Each update requires a restart, can't continue to update other software until this is done.

[tj6TCQ5]

Each product I update is requiring a restart. It won't let me update other version years or other products until the restart. This is a significant pain. In the past, only certain updates to the same product or small subset of version years required restarts prior to continuing the additional updates. 

Just as a note to why this is so painful: Access requires approximately 10 mins after startup to even recognize that updates are needed. Until then, it just says its all up to date with a link to the manual updates (the entire list). 

My company is small, no IT department with only 10 employees, so implementing a an automated system on a network isn't fiscally feasible. From what I've read on the purpose of Autodesk Access, it should function as a tool for small businesses to implement updates easier than the completely manual option.

[pendean]

Do you leave ACCESS on and running all the time? It's how Autodesk would prefer you do it.
Or do you manually start it all the time? Or shut down your PC overnight all the time?
Trying to understand your 10-minute wait issue, seems odd.

I'm not sure ACCESS as a tool have anything to do with the need to restart your PC or program: that's a decision that is separate and is based on lots of parameters including but not limited to whether your PC at your small IT-free firm needing a reboot for an OS update.

[tj6TCQ5]

Access is currently set to run at startup. After the standard startup tasks are completed and I am completely logged in it takes Access another 10 mins to identify that any Autodesk software requires an update. This isn't really a huge concern though if it would stop requiring a restart after initiating each update. I don't mind restarting 2-3 times as I understand certain updates are paired to more than one version year/software however, making it restart for an old update (autocad 2020) and not letting me run an update on Revit 2023 until restart seems like a disconnect. This is for 2 workstations that are to be remoted in to. After initial install of software there are 20+ updates to be run and having to restart after each one will take a significant amount of time and monitoring.

[pendean]

@tj6TCQ5 I cannot replicate your issue sadly: ACCESS prompted me to install new AutoCAD2024 updates, a "licensing service" update PLUS a Recap2022 updates an hour ago. My Win10Pro PC did not require a restart at all.
I just asked, and a couple of our folks that answered back in my office had the same experience as me.

Can't say I noticed any lag in ACCESS opening or populating the updates either, but then again I only opened ACCESS after it prompted me about the updates, I did not seek it out.

[danny.polkinhorn]

Access does not require restarts after installing updates.  There is likely some other installer on your device that is requesting a restart.

[tj6TCQ5 · Accepted solution]

It did, and still does but a majority of the updates now run without requiring it. 

[danny.polkinhorn]

Sorry, catching up quite late.  This is indicating that you already had a pending reboot due to an earlier OS update.  That you're having to continually reboot is likely an indication that an OS update is attempting to install after each reboot, but is failing.  Access is just showing that a pending reboot is needed, but it doesn't have anything to do with Access installing the update.

Hope that helps,

[tj6TCQ5 · Accepted solution]

Why would Access refuse to install an update to it's software because of a pending windows update? By the way, this was not the case as this happened after a each restart and the computer is regularly(weekly) allowed to update windows.

[danny.polkinhorn]

Access can't install updates if there is a pending reboot for the OS due to another installation that is incomplete.  I don't know what the pending reboot is caused by, but we can take a look if you create a support case and attach your log files.

I would suggest downloading the latest versions of Microsoft's VC Redistributable and .NET Frameworks you have installed, and try to update them separately.  Those are included in most Autodesk products, and could be blocking the install.  Again, not sure without the logs.