STATUS BLANK IN OBJECT PROPERTY

[Anonymous]

Hello,

Why some objects are blank status ? Bug ?

In the property project, by default it's NEW.

User does not change this value !

Result in bill of material with Report Creator, this materiel is not include and therefore not ordered !!!

Best regards.

[h_eger]

Dear @Anonymous,

see Link:

https://forums.autodesk.com/t5/autocad-plant-3d-forum/acquisition-fields-in-properties-palette-not-available/td-p/8055699

[Anonymous]

Hello,



Thank you for your answer.



You can confirm to me that this problem has been fixed in the version 2019 PLANT 3D FRENCH ?



Best regards.

[Bernd.Gerstenberger]

Dear Serge,

have you installed the versions 2018 and 2019 side-by-side on one machine? There is an effect which is currently under investigation. Currently if you want to work on version 2018, please, uninstall and re-install update 2018.1.1. Alternatively you can of course uninstall one of these versions. 

[Anonymous]

Hello,



Thank you for your answer.



We work with 2017 version.

This bug is very serious, a quantity of material was not ordered because the Report Creator could not count component with blank status!



Is the uninstall and re-install update and service pack definitively resolves this problem?



Best regards

[Bernd.Gerstenberger]

This can happen if Plant 3D 2018 is installed side-by-side with Plant 3D 2017 of the same language.
There are two possible solutions

• Edit the properties via the Data Manager

or

• Install different language versions of 2017 and 2018. For example: 2017 in German and 2018 in English

[Anonymous]

Hello,



We use only use the French 2017 version!



Best regards.

[Bernd.Gerstenberger]

In this case, just do a clean uninstall and re-install, using this article: http://knowledge.autodesk.com/article/Clean-uninstall-of-AutoCAD-or-verticals

[schusterAPRO]

Hello Bernd @Bernd.Gerstenberger,

we recently noticed the same problem. We are using Plant 2017 and 2016 side-by-side in German. So the problem seems to exist generally with parallel installation of older versions?

Best Regards

Steffen