Hello, Gents, I'm getting A FATAL ERROR when I add a Structure Member,

[paulo.tavares6U8E6]

Hello, Gents, I'm getting A FATAL ERROR when I add a Structure Member, and when I select to adjust for instance the length. It began after the 2024.1 updates. any help is welcome.

[pendean]

Please share screenshot of the exact error(s) please.

[paulo.tavares6U8E6]

Here goes.

[pendean]

Thanks for the screenshot: Autodesk has posted a long list of fixes, some are not easy, please start at the top https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/FATAL-ERROR-Unhand...
and https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Error-Fatal-Error-...

[paulo.tavares6U8E6]

Hi., I did all the steps as indicated, I just didn't reinstall the windows. I even uninstalled and installed AutoCAD Plant 3d, but I still have the same problem, but on my backup PC, the same project runs smoothly, this is a new computer, I assume there is a problem with the Windows 11 Pro, today I'm going to have an IT guy who will help me. we will see. one thing I know. the project is not corrupted. second, with different account on the same pc the error continues, third the machine works fine .

Processor 13th Gen Intel(R) Core(TM) i9-13980HX 2.20 GHz
Installed RAM 64.0 GB (63.6 GB usable)
NVIDIA GeForce RTX 4090 Laptop GPU

later I will tell how it all went.

[paulo.tavares6U8E6]

here is a short video

[paulo.tavares6U8E6 · Accepted solution]

Hi, here's the solution, after trying everything, I finally decided to uninstall the Autocad Plant 3D 2024.1.1 version, and install the AutoCAD Plant 3D 2024 English 15.0.6111.3 version, and it works perfectly. Conclusion, Autodesk, You should review the Autocad Plant 3D 2024.1.1 revision, and see what it is really affecting when we work with structures. I hope this topic helps others with the same problem.