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Share option is unavailable

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Message 1 of 5
Anonymous
679 Views, 4 Replies

Share option is unavailable

I've been using the free version of ACAD mobile for a while and just recently the export option has vanished.  It's not even a shaded icon on the screen, it simply is not there.  Is it not an option anymore for the free version?

4 REPLIES 4
Message 2 of 5
Thomas_Stuehle
in reply to: Anonymous

Hello @Anonymous 

 

Welcome to the AutoCAD Mobile forum.

 

I understand - I just updated my AutoCAD Mobile app on my Android device and the button which is shown in the screenshot below disappeared in the updated version.

 

Screenshot_20200825-104027_AutoCAD.jpg

 

I understand that it is always difficult when existing functionality gets removed but removing this functionality is part of switching to a new code. Until further notice (not in the near future) I recommend to download the file for sharing functionality.

 

Did the post help you and answered your question? If yes, feel free to click on the button "Mark as Solution". Thus also other users can benefit from the information. In case you still need help please feel free to provide an update here so we as Community know how we can help you best moving forward.

 

Best regards,

Thomas

 

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Thomas Stühle
Technical Support Specialist
Message 3 of 5

Hello @Anonymous 

 

Did the post above help you and answered your question?

 

If yes, feel free to click on the button "Mark as Solution". Thus also other users can benefit from the information. In case you still need help please feel free to provide an update here so we as Community know how we can help you best moving forward.

 

Best regards,

Thomas

-----------------------------
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Your question got successfully answered? Then just click on the 'Mark as solution' button.


Thomas Stühle
Technical Support Specialist
Message 4 of 5
Anonymous
in reply to: Thomas_Stuehle

I honestly don't find this answer to be particularly helpful. I am a premium member with professional needs, and I need a share function. 

 

Is there a time-table present for the share function to become available again?

 

If I have to share manually with co-workers or clients, I will likely just switch to a free CAD viewer, and I'll suggest the same thing for my premium constituents. 

Message 5 of 5
quicoLugo
in reply to: Anonymous

hi,

The issue is even more enigmatic.

Those files that were being shared continue to be shared without the possibility of controlling access permissions, unless the storage is rebuilt, thus losing all possibility of sharing anything.

Another gaffe with the new updates.

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