Problem on iPad AutoCAD saves

[giulio.bova]

Today I drew some plans on Autocad with my iPad. I saved them a lot of times in offline, but when I connected my iPad to WiFi, i've lost EVERYTHING! The .dwg file is still there, but the content is totally empty! Everything has been deleted! How is it possible?!? Is there some way to solve this problem ad find the previous local saved files?!?

[Thomas_Stuehle]

Hello @giulio.bova 

Welcome to the AutoCAD Mobile forum.

Sorry to hear that. Please post your issue via direct Email to feedback.pro@autocadmobile.com.

Parallel I will also point the team towards this post, but an Email from your side is required.

Best regards,

Thomas

[Thomas_Stuehle · Accepted solution]

Hello @giulio.bova 

I got the internal information from my colleague that your issue was resolved after you got in contact with them as described above - is that correct?

If yes, feel free to click on the button "Mark as Solution". Thus also other users can benefit from the information. In case you still need help please feel free to provide an update here so we as Community know how we can help you best moving forward.

Best regards,

Thomas

[nburmeisterYH9L9]

was this solved? I have same problem right now

[zafariqbal07f]

I totally feel your frustration! The same thing happened to me a while back. I was working on a project offline on my iPad, saved it multiple times, and when I finally connected to WiFi, the file was there but completely empty. What worked for me was checking if the app had stored any local backups before syncing with the cloud. Unfortunately, I didn't recover everything, but reaching out to AutoCAD support also helped—they guided me through some troubleshooting steps that might just save your work.