New version is slow

[jimmy.prado.779]

1. The old version is much better than this one.
2. I will cancel the service and use the dwg, it is better, I think it hurts this version instead of improving this one.

The title and the content was edited and translated by @Thomas_Stuehle for a better understanding in the English forum. Original: Poner ofsen. La versión anterior es mucho mejor esta es pésima lenta
Cancelare el servicio y usaré el dwg esta mejor creo lastima esta versión en ves de mejorar esta pesima

[Thomas_Stuehle]

Hello Jimmy @jimmy.prado.779 

Welcome to the AutoCAD Mobile Forum.

I understand the on your side the current version has performance issues. In order to troubleshoot the issue and to forward information internally if needed, please let me know the following points:

1. Do you use Android or iOs?
2. Which mobile app version is installed on your side?
3. Which functions are slow on your side?
4. Does the same issue appear in a new drawing?
5. Are the drawings originally created in AutoCAD Mobile or in another application?

Best regards,

Thomas

[Thomas_Stuehle · Accepted solution]

Hello @jimmy.prado.779 

Did you find the time to focus on the questions above in order to help you with your issue?

I understand the on your side the current version has performance issues. In order to troubleshoot the issue and to forward information internally if needed, please let me know the following points:

1. Do you use Android or iOs?
2. Which mobile app version is installed on your side?
3. Which functions are slow on your side?
4. Does the same issue appear in a new drawing?
5. Are the drawings originally created in AutoCAD Mobile or in another application?

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Another option, if this applies to the whole application and also on new drawings, please post your experiences to feedback.pro@autocadmobile.com.

Did the post helped you and answered your question even though it might not provide a solution for your situation? If yes, feel free to click on the button "Mark as Solution". Thus also other users can benefit from the information. In case you still need help please feel free to provide an update here so we as Community know how we can help you best moving forward.

Best regards,

Thomas