AutoCAD on mobile Forum
Welcome to Autodesk’s AutoCAD on mobile Forums. Share your knowledge, ask questions, and explore popular AutoCAD on mobile topics.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

missing data

3 REPLIES 3
Reply
Message 1 of 4
fran_gil6
241 Views, 3 Replies

missing data

Im opening files, the same ive been using for the past month and all of a sudden i have missing data when I open them on my ipad. When i go to a pc, theres no problem with the file. Ive already tried updating the app, purgeing the file, uploading it again... i dont know what else to do. Ive been using one file this morning, and on the afternoon, some dimensions where incomplete (i.e. 1. 6 instead of 1.46), so did some text (L V NG R  M instead of LIVING ROOM)
3 REPLIES 3
Message 2 of 4
Anonymous
in reply to: fran_gil6

I'm having the exactly same problems as Francisco. Also my Ipad tells me I'm out of memory and restart the app. Why?
Message 3 of 4
tirza.ben-ner
in reply to: fran_gil6

Hi, Well, currently there's a known issue with certain numbers and letters that are missing (IOS version 3.5.3). We are already working to fix that. We'll update you once we'll release a hot-fix for that (soon!). Regarding the out of memory issue- We'd like to examine this issue further. What type of device are you using? Does the app also crash? Please contact us at feedback@autocad360.com (with your username and file's name), and we'll take it from there)... Thanks,

Tirza Ben-Ner
AutoCAD 360 Support Specialist
Message 4 of 4
tirza.ben-ner
in reply to: fran_gil6

Hi, We'd like to inform you that we've just released a hot-fix version for the missing letters and numbers bug. It is now available at the App Store (V3.5.4). Please update the app's version and check it out. Thanks!

Tirza Ben-Ner
AutoCAD 360 Support Specialist

Can't find what you're looking for? Ask the community or share your knowledge.

Post to forums  

Technology Administrators


Autodesk Design & Make Report