Hi
I recently upgraded from 32 bit Windows to 64 bit Windows and when attempting to install AutoCAD Map 3D 2013 I now get the following error...
"You are attempting to use a 32-bit installer on a 64-bit operating system. Please exit and use the 64-bit installer available from your installation media or Autodesk.com."
I've got my product key and serial number and I'm assuming they work for the 64 bit version as well as the 32 bit version of the software. I'm just unable to find where I download AutoCAD Map 3D 2013 64 bit from the Autodesk.com website as instructed by the Autodesk software.
Any help finding the download location would be much appreciated.
Thank you,
Richard.
Solved! Go to Solution.
Hi
I recently upgraded from 32 bit Windows to 64 bit Windows and when attempting to install AutoCAD Map 3D 2013 I now get the following error...
"You are attempting to use a 32-bit installer on a 64-bit operating system. Please exit and use the 64-bit installer available from your installation media or Autodesk.com."
I've got my product key and serial number and I'm assuming they work for the 64 bit version as well as the 32 bit version of the software. I'm just unable to find where I download AutoCAD Map 3D 2013 64 bit from the Autodesk.com website as instructed by the Autodesk software.
Any help finding the download location would be much appreciated.
Thank you,
Richard.
Solved! Go to Solution.
Solved by jasmin.gonzalez. Go to Solution.
Hi @Anonymous and welcome to Autodesk Community!
You can download your product for 64 bit in our virtual agent.
Let me know how it goes.
Hi @Anonymous and welcome to Autodesk Community!
You can download your product for 64 bit in our virtual agent.
Let me know how it goes.
Hi,
Simply connect to your account (https://manage.autodesk.com), select all products and services, click on the arrow just before your product (AutoCAD Map 3D) and download the version you need. Note that you can Filter the version you need to download, quite on the top of the window.
I hope I can help you so.
Kind regards,
Hi,
Simply connect to your account (https://manage.autodesk.com), select all products and services, click on the arrow just before your product (AutoCAD Map 3D) and download the version you need. Note that you can Filter the version you need to download, quite on the top of the window.
I hope I can help you so.
Kind regards,
I just remembered that Autodesk only support current version + 3 previous versions. In that case 2013 is not officially supported any more. But following link can help you:
Kind regards,
Sébastien
I just remembered that Autodesk only support current version + 3 previous versions. In that case 2013 is not officially supported any more. But following link can help you:
Kind regards,
Sébastien
Thanks, Jasmin. The Virtual Agent worked a treat.
Thanks, Jasmin. The Virtual Agent worked a treat.
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