Deletions when printing to Xerox WorkCentre 7835

[Anonymous]

Hi,

I have a customer who is having difficulty printing to a WorkCentre 7835. The map only gets printed in vertical, striped sections with about 4" of white space between each stripe (See attached image).

The printer has 2GB of system memory and 1GB of page memory. They are using a PostScript driver and we are currently attempting to switch to a PCL driver to see if that improves functionality.

In the meantime, I was hoping someone here might have had a similar problem in the past that can impart some knowledge our direction. Thanks!

[pendean]

Postscript from AutoCAD is pointless, reserve that for Adobe Photoshop or Illustrator and the like: PCL5 or PCL6 are worth trying, the PS driver is choking your 7835.

[Anonymous]

Pendead,

      Thanks for the reply. We tested both the PCL 5 & 6 drivers and are still getting the same result as the PS driver. Any other ideas?

[nwray]

What happens if you plot to PDf from CAD (I normally use the DWG to PDF option) and then print the PDF to the Xerox? For larger drawings with imagery, I sometimes have better luck printing from PDF's than from CAD directly.

Norm

[Anonymous]

Hi Norm,

      This is how we've been working around the deletions from CAD. The image will print from a PDF; however, my customer is looking for a solution that cuts that step out and allows him to print directly from CAD.

[nwray]

I thought that might be the case. Okay, then for the drawing, how is the imagery inserted? I have found that imagery inserted using mapiinsert usually plots better than FDO imagery.

For the plotter itself, what options are you using? I have had problems with background plotting in the past, and I usually turn it off. What about transparency? I have found that plotting with transparency enabled on larger plots (24x36 and up) can sometimes cause problems. You could also try things like adjusting the image quality down and see if it works that way.

Last thing I can think of off hand - if you have the print queue open while printing, what is the print spool file size for this drawing?

Norm

[nwray]

Also, take a look at this post >>here<<, which is similar. There are several options that worked for others that may work for your customer.

Norm

[Anonymous]

Norm,

            Thanks for all the advice! I did check out that post previously, though nothing worked for me.

This is what I got back from my customer after sending him your advice:

  "I was able to make the changes to the printing preferences and I did get a print out at a slightly smaller scale than before (1”=40’) however below that scale, I got the same result: just a small strip of the aerial on the sheet.  The images are .sid aerials and they are inserted using the mapiinsert command. I’m not sure about the background plotting and the transparency though? I could not get the print queue open while plotting so the file size must be fairly small."  

[Anonymous · Accepted solution]

Hi,

      I was able to find something that worked for me at thought it best if I updated the post for others to find. To solve my problem all I had to do was run the FLATTEN command in AutoCAD Map 3D. The only other work around, as we stated previously, was to save the file to a PDF and print from there. Thanks to everyone who previously posted for all the help!