Pallets dropping out of TP after restart

[Gummy__]

Hi,

I've got a problem with my custom Tool pallet dropping out från the TP after i reboot Lt. I can import them, group them an use them and it works like a charm, but when i close LT and start it up again everything is goen accept the Group i've created.

I've tried storing the files on different locations and tried to change permissions according to:

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/AutoCAD-does-not-r...

Also tired:

https://forums.autodesk.com/t5/autocad-mep-forum/unlocking-tool-palettes/m-p/1823633#M15013

But it's still not working. Anyone having a clue what the problem is?

[pendean]

After you make your changes/adds to TP, are you actively saving your workspace with WSSAVE command? You'll want to ensure LOCKUI is set to 0 (zero) before you change anything.

Also, can you share the following screenshots please:
1) ABOUT command pop-up.
2) OPTIONS command, FILES tab, expand the Tool Palettes File Locations and Authoring Palette File Locations.
3) Your TPs in place, then your TPs missing after a restart.

TIA

[Gummy__]

Yes I've tried to save it after every change with no success, the LOCKUI has been set to 0. Attached the screenshots to the original Post.

[pendean]

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@Gummy__ wrote:

Yes I've tried to save it after every change with no success, the LOCKUI has been set to 0. Attached the screenshots to the original Post.

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Your LT2023 is not current: install the 2023.1.4 Update, you can get it from your Autodesk Account Page here https://manage.autodesk.com/cep/#products-services/updates
Restart your PC afterwards.

May I ask, what's in each of these folders

So only one of your sets is missing, does that set reside in one of those folder above or somewhere else?

[Gummy__]

I've installed latest update and it's still not working.

Tried to install pallets on a colleagues computer and it isn't working there either..

The top folder contains the XTP-files of the pallets that won't stick to the TP. The folder beneath contains the pallets that sticks after reboot.