Geolocation Online Maps Hotfix not working

[Anonymous]

Dear All,

I had received the notifications to update AutoCAD. After installing the update, the geolocation online maps are not working. Even after downloading the fresh setup and installing it as administator it's not working. Snapshot attached.

[pendean]

Which updates exactly?
Use of the MAP requires you to be logged in to your Accounts page in AutoCAD as well as in A360 and your Desktop App, have you tried logging out and back in after restarting your PC?

[john.vellek]

Hi @Anonymous,

I have seen this happen only a couple  of times and in both cases, the fix was to do a clean uninstall and then reinstall  and then lastly applying the hotfix.  Is this something you would be willing to consider?

Please select the Accept as Solution button if my post solves your issue or answers your question.

[john.vellek]

HI @Anonymous,

I am checking back to see if my post helped you with your problem or question. Please mark my post as the solution if it resolved the issue or give me a bit more detail on this issue so we can continue to work towards getting this solved.

Please hit the Accept as Solution button if a post or posts solves your issue or answers your question.