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Fatal Error

12 REPLIES 12
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Message 1 of 13
Anonymous
810 Views, 12 Replies

Fatal Error

 

Can not use software because it crashes when logging on.

 

FATAL ERROR:  Unhandled e06d7363h Exception at 7417a9f2h

 

Help!!!!!!!!!!!

 

 

12 REPLIES 12
Message 2 of 13
pendean
in reply to: Anonymous

Logging on to where? Or do you mean you just start the software?
what LT version are you using? Windows version is what?
Is this a sudden new problem, or did you get a new PC or new software?
Message 3 of 13
Anonymous
in reply to: pendean

I just purchased AutoCadLT 2002
After installing the software, I tried to run (logon) to the AutoCadLT Program.  It booted up and then displayed the "Fatal Error" message, then crashed without me doing anything.  I am running Windows 10.  Before running the software I ran the compatibility program in Windows.
I uninstalled the software, reinstalled and it did the same thing.  Displayed the "FATAL ERROR" message then crashed.
Message 4 of 13
pendean
in reply to: Anonymous

Message 5 of 13
Emmsleys
in reply to: Anonymous


@Anonymous wrote:
I just purchased AutoCadLT 2002
After installing the software, I tried to run (logon) to the AutoCadLT Program.  It booted up and then displayed the "Fatal Error" message, then crashed without me doing anything.  I am running Windows 10.  Before running the software I ran the compatibility program in Windows.
I uninstalled the software, reinstalled and it did the same thing.  Displayed the "FATAL ERROR" message then crashed.

Did you purchase AutoCAD LT 2002 from a reseller? 

 

I don't know if you're aware but AutoCAD LT 2002 is not supported or compatible with a Windows 10 operating system. Would you be able to run a newer version of AutoCAD LT? 



Sarah Emmsley
Technical Support Specialist

Message 6 of 13
Anonymous
in reply to: Emmsleys

Thanks for the info.  Yes I did purchase it off ebay reseller. 
Guess the reseller doesn't care if it will work or not.

Message 7 of 13
pendean
in reply to: Anonymous

Nope, that reseller is only concerned about emptying your pockets and not much else.
Message 8 of 13
Emmsleys
in reply to: Anonymous

@Anonymous, 

 

I'm sorry to hear that you went through something like this... 

 

The only other recommendation's I can think of are to run a system that is compatible with AutoCAD LT 2002 which would be the below information; 

 

The following are the system requirements for running AutoCAD 2002

  • Processor: Pentium 233 (minimum), Pentium 450 or higher (recommended),
    equivalent processor.
  • Operating System: Microsoft Windows NT 4.0 with SP 5.0, Windows 98, Windows Millennium Edition (ME), Windows 2000
  • RAM: 32 MB (minimum), 64 MB (recommended)
  • Video: 800x600 VGA with 256 colours (minimum), 1024x768 SVGA with 64 thousand colours (recommended)
  • Hard Disk: Installation 130 MB, Swap Space 64 MB, System Folder 60 MB
    (minimum) 75 MB (recommended), Shared Files 20 MB
  • Pointing Device: Mouse Trackball, or other devices
  • CD-ROM: Any Speed (for installation only)

OR 

 

You could look at the following resources to get a release that is compatible with your system. There is a free 30 day trial period for all software, in case you are on a deadline. 

 

 

Hope this helps. 

 



Sarah Emmsley
Technical Support Specialist

Message 9 of 13
Emmsleys
in reply to: Anonymous

If you need help with connecting with a reseller or someone from the Autodesk E-store, post back and let me know. 

 

I'll try my best to help. 

 

 



Sarah Emmsley
Technical Support Specialist

Message 10 of 13
Emmsleys
in reply to: Emmsleys

I'm following up on my previous post. If you have any questions about my post let me know.

 

If you still need suggestions or have questions I'll be more than happy to help. 

 

Thanks. 



Sarah Emmsley
Technical Support Specialist

Message 11 of 13
Anonymous
in reply to: Emmsleys

I have purchased AutoCad Lt 2016.  

 

It is compatible with Windows 10,   and seems to work fine.  I just need to learn the new version of AutoCad LT 2016.

 

Question,,will my old drawing's ( AutoCad LT 002 )  work with the 2016 version?

 

Thanks,

 

Bob 

Message 12 of 13
pendean
in reply to: Anonymous

yes, old files work fine in LT2016 for most of us.
Message 13 of 13
Emmsleys
in reply to: Anonymous

@Anonymous, 

 

Thanks for coming back to the thread and providing an update. 

 

For the most part, your drawings should open in AutoCAD LT. If you do have a problem post back in this thread or create a new one. I'd be happy to try and help. 

 

For additional references; 

DWG files only open with older versions of AutoCAD



Sarah Emmsley
Technical Support Specialist

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