fatal error: unhandled access Violation reading 0x0014 exception at d9d9e59dh

[it_support12]

Hi, all

My client facing this fatal error when i open my AutoCAD LT 2016 it's working little-bit and with in few mins it's coming the fatal error and that time i can't save my files.
"fatal error: unhandled access Violation reading 0x0014 exception at d9d9e59dh"
Even i do clean uninstall & reinstall back the software.

Is there anyway to resolve or recover this error? Because base on my
previous experience it is difficult to solve the problem when the application shown "fatal error" .

[pendean]

What changed on the PC for the user? LT2016 is not new.
If the problem is the file9s), fix the file(s), not by reinstalling the program https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/AutoCA...

[it_support12]

 today i got this error in my other pc fatal error: unhandled access Violation reading 0x0014 exception at 5961a0cdh

[pendean]

Not enough information, more is needed:
When do you get this error in AutoCAD?
Is it all the time, or random?
Did this problem just start?
Is it limited to one file? all files? even new files?
What are your system-specs? Windows version?
Have you installed all the service-pack?

Fatal Error: "Unhandled Access... " possible fixes:
http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=21989963&linkID=9240617

[Emmsleys]

Hi @it_support12, 

Just checking on your thread, are you still having that fatal error issues? 

Are you able to provide more information? It helps when troubleshooting an issue like this and providing suggestions. 

Post and let me know if you need continued help or have any additional questions. 

Thanks.

[Emmsleys]

I'm following up on my previous post. If you have any questions about my post let me know.

If you still need suggestions or have questions I'll be more than happy to help. 

Thanks. 

Please select Accept as Solution if my post or any other post in this thread resolves your issue, or reply with additional information if the problem persists.

[it_support12 · Accepted solution]

1. Install the latest driver for your Graphics card. Here the link.

NVIDIA GeForce 9400 GT driver download

2. Install the AutoCAD LT 2016 Service Pack 1

3. Reset AutoCAD LT 2016 to defaults

4. Restart the computer and try AutoCAD LT 2016

i did this all and now it's owk

[Emmsleys]

Thanks for coming back to the thread and providing an update and what worked! 

[ersin.bilgin]

Thank you my friend problem solved 🙂