Can't login to AutoDesk

[Anonymous]

When I attempt to log in to Autodesk so I can use the geographical imagery an error pops up and won't go away no mater how long I wait.

[pendean]

The pop-up says he problem is at Autodesk and there is nothing you can do about it until Autodesk fixes it whenever that is, and to try back later.

Later could be in an hour, 10-hours, 1-day, 10-days. Patience until it is back.

[natasha.l · Accepted solution]

Hello @Anonymous, 

Welcome & thank you for posting. 

This can happen from time to time if any changes have occurred in your environment such as security settings. Please try to reset the LoginState file by removing it with the steps outlined below: 

1. With Windows Explorer browse to C:\Users\<user>\AppData\Local\Autodesk\Web Services​. 
2. Delete the file "LoginState.xml" 
3. Restart Autodesk application and sign in using your valid email address 

Let us know how it goes. 

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

[Anonymous]

Problem solved. Thank you