AutoCad LT 2017 Continual Crashing

[Anonymous]

Hi there,

I've been currently experiencing issue with AutoCad LT 2017, in form of of the program crashing a few seconds after i receive an error prompt.

I am currently running version  N.301.0.0(x64). An AutoCad LT Alert pops up stating that  AutoCad LT cannot continue, and prompts me to attempt to save changes made up to the last command. The report signature simply states that it is an unhanded error.

I have attempted to resolve this problem by reporting the error yet i have not received a solution to this issue. I post this in hope that someone may be able to point me in the right direction or aid me in solving this issue as I'm not sure where to begin looking. Not sure if it could be a .NET Framework error or anything else.

Thank you,

[pendean]

Install SP1 for LT2017 https://knowledge.autodesk.com/support/autocad-lt/downloads

What is your Windows version? What changed on your PC since this crash started?

[Emmsleys]

I would suggest submitting the CER report if you get prompted to enter in that info. Can you confirm that you have applied all updates? 

[Anonymous]

The application manager states that all the software is up to date, when I
attempt to install any service packs or hotfix's an installation error
occurs stating "This service packed could not be installed because it is not
designed for the version of AutoCAD LT 2017 - English that is installed on
your computer." I have submitted the report twice now, CER_143242860 this is
the last report Code I was sent. Im running the software on Windows 10, I
have not changed windows version since installing the software.

[Anonymous]

The application manager states that all the software is up to date, when I
attempt to install any service packs or hotfix's an installation error
occurs stating "This service packed could not be installed because it is not
designed for the version of AutoCAD LT 2017 - English that is installed on
your computer." I have submitted the report twice now, CER_143242860 this is
the last report Code I was sent. Im running the software on Windows 10, I
have not changed windows version since installing the software.

[pendean]

What language version of LT2017 are you running?

Also... Start ABOUT command and post a screenshot of the pop-up please.

[Emmsleys]

If you are unable to successfully download the service packs today. Like Dean mentioned please provide a screengrab of what version of AutoCAD LT you are running. 

I know this has been ongoing for you and you also have an option to verify your phone support. I believe you have this option in your according to your account.  If not post back and let me know. 

[Anonymous]

I have the same problem. AutoCAD LT cannot continue. - Then it gives instruction to save and how to recover.

It happens after working for a few minutes.

Have submitted several CER's .... Did a complete uninstall per the instructions given and reinstall.

it seemed resolved, but has returned.

I do not use constantly so it probably was never resolved.

Very Frustrating.

[pendean]

What is your LT version?
What is your WIndows version?

have you tried the many tips and solutions offered here yet? If not, start now
https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Progra...

[Anonymous]

My version is AutoCAD LT 2017

I have installed all the latest updates

I am running Windows 10

I have submitted CERs and worked with the help desk - Did a recommended CLEAN Uninstall and Install - including editing the registry.

There are some things I have not done on the link you sent that I will try

[Emmsleys]

Hi @Anonymous, 

I just have a few questions...

Have you tried uninstalling Microsoft C++/.NET?? 

Has this happened before? How long have you been having random crashes?