AutoCAD LT 2014 can't keep up on new computer

[Anonymous]

Hi all,

Let's preface this with, I have searched and attempted basically all that I can. My issue is that I am working faster than AutoCAD, but am only having this issue now that I moved to a new computer. When zooming, panning, or even just trying to trim a line, often times I will have to slow myself and clicks down in order to complete what is needed. I never had this issue with the old PC, which was an older version of Windows with 4GB RAM. Now I am running Windows 10, with 8GB of RAM and AutoCAD is slower. I will just end up going back to my old computer if this keeps up.

I transferred setting when we moved over to the new computer using AutoCAD export/import settings. I am using the same drawings that we used on the other computer. Essentially nothing should be different, but when working in close spaces, or even in drawings with essentially no content, I end up mis-clicking over and over due to the lag. Really frustrating moving a quicker computer, only to have the AutoCAD aspect let me down. Attached is our empty start page, this is what we begin all drawings from. The attached has not been purged to audited, that does not help anyway. Let me know if you have any questions. 

[pendean]

Reset LT 2014 like this and see if your issues go away https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/How-to...

Is this a new Desktop PC, or laptop? 8G Ram tells me you bought something still underpowered for Win10.

But....

AutoCAD LT2014 is not supported by Autodesk, or Microsoft, in Windows10: there will never be a fix, if that is the real problem.

Explore the free tips offered at this website, and if none work, you might consider buying their fix http://www.longbowsoftware.com

Or install Windows7 SP1 on that new computer.

Or start renting a much newer LT version from Autodesk designed to work in Win10.

[j.ches]

This seems like it has to do with your graphical performance.

Get into Options, then System Tab, and go to Performance, or right click the icon on the bottom tray, there's a few ways to get to the same place.

What I would try first is the opposite of what is selected.  If Hardware acceleration is turned ON, then turn it OFF.  If Hardware acceleration is turned OFF, then turn it ON.  See if either makes things worse.  If turning ON hardware acceleration seems to work, you may still need to change some settings to get the performance you were used to.

What we don't know from your last PC is your graphics configuration.  An older PC with a graphics card will operate better than a new PC without one, independent of the version of Windows.

[Anonymous]

Thanks for the replies.

Still not sure if this is a graphics card issue or a computer issue. I am in touch with our IT department, which is essentially useless. Not sure why they settled on the PC we did, when we were recommended to have at least 16 GB.

I don't think I'll ever be able to convince the company to upgrade AutoCAD, as we have used the same thing with no issues for so long. 

I am going to try to see if we can get windows 7 on my computer, and see if that fixes the issue.

One thing I have noticed, it tend to freeze up more when zoomed in. It will just plain and simple not register clicks, whether they are to trim, pan, zoom, extend, & is alot worse at some times than others.

Hardware acceleration did not do the trick, neither did resetting. 

[j.ches]

Thanks for the follow-up info.  

A few things to try if you're still having issues:

Compare the specs of your computer to recommended requirements: (https://knowledge.autodesk.com/support/autocad-lt/learn-explore/caas/sfdcarticles/sfdcarticles/Syste...)

To find your specs in Windows 10, click on the Cortana circle or use the search box, type in "Device Manager".  A smaller window should pop up, from here scroll down to "Display Adapter".  Click the " > " symbol and see what is listed.  Google that to see if it supports the minimum Directx requirements.

Another option is to try running AutoCAD in compatibility mode.  Go to your programs folder, find Autocad.exe, right click and get into properties, choose the compatibility tab, then try running compatibility as Windows 7 or Windows 8.  Make sure you click Apply to use the settings.  If this doesn't work, undo any changes made.

I hope you're able to get things figured out.  Sorry to hear about the issues!

[Anonymous]

So, here's an update. 

Last week, while playing with settings and trying to figure out what could be slowing CAD down, I logged out of google chrome, youtube, etc. This helped exponentially. I'm not really sure why, since as soon as I logged out and realized this helped, I logged back in. Logging back in did not slow anything down, and I worked through the rest of the week with no problems, CAD running smoothly and not skipping any clicks on me. I could have as much open on screen as I possibly wanted, from Adobe to Outlook to an HD Youtube video playing in the background, and things were running smoothly, just like before we ever got a new computer. 

Then...I shut down for the weekend 😞 

Here we are with the problem again. This makes absolutely no sense to me, and logging out of google chrome, Youtube etc. is doing nothing to help this time. Why did it help the first time?

If I have anything else open, it slows CAD down. I can't have a PDF open, or I can't zoom in and out, pan, trim, extend, move, anything. If I have Youtube open, it plays at the lowest resolution available, and makes CAD even slower yet. I can't even have a website for the metal panels I'm using up, because it will stop me from being able to draft. 

What's most frustrating about this, is that it worked fine for a week. Perfectly fine, no hiccups what so ever. This leads me to believe the system is totally capable. I have tried what was suggested above over and over with no luck. I have tried almost anything and everything I have come across on the Autodesk forums.

If anybody has any ideas or suggestions to help with this mess, it's greatly appreciated. I'm not a very technical person, so maybe the problem is right in front of my face and I can't see it. 

[DarrenP]

did you try what was suggested above that is to run in compatibility mode?

like what was said above 2014 was not designed for Windows 10 nor will it ever be compatible with Windows 10

[Anonymous]

Running in comparability mode does not help. Might even make it worse, but doesn’t help. Tried running as windows 8 and 7. No luck.

[pendean]

Explore the free tips offered at this website, and if none work, you might consider buying their fix http://www.longbowsoftware.com

Or go get Windows7 to put on your new PC and live with that and LT2014 forever.

Or start renting a newer LT version from Autodesk.

[Anonymous]

Seems to me like this is a graphics issue. I run AutoCAD 2012 in windows 10 with zero issues and unbelievably speedy. 

[Anonymous]

Thanks for the information edchellino. 

I just don't understand how it seemingly fixed itself for a week, only to come back at a restart. I will update if I come across a real solution, but I have come across plenty of other people who run older versions of CAD with Windows 10, that supposedly aren't supported, and they don't have these problems. 

Thanks again for the help. 

[pendean]

"not supported" does not mean it will not run: it simply means neither Autodesk nor Microsoft will ever help you fix any problems related to combination of your old software with Windows 10.

Not Supported = No one is going to help you fix any problem.

[j.ches]

For some reason it never notifies me when I get a reply even though the check mark is checked, nevertheless, some things to try:

- Try restarting your programs, such as chrome and AutoCAD.  Even on my system if I keep AutoCAD open for too long it will start to act buggy.  I cannot tell you how or why but AutoCAD sometimes memory leaks, and Chrome is known as a memory hog.  I typically restart these programs daily, but not the whole computer.  The other option could be to switch to Firefox as your browser instead of Chrome and see if the problems persist, or try Edge, or Internet Explorer which are already installed on your computer.

- With the switch from Windows 7 to 10, I'm assuming your Windows 7 was 32 bit and 10 is now 64 bit.  So then I also assume your AutoCAD is 32 bit.  This could be causing your already existing drawings to act strange and memory leak.  Don't know, just a guess.  Do you have the problems when creating new drawings?

- Another option is to upgrade to more memory (http://www.crucial.com/usa/en/advisor) 16bg should be good.

- Also try going into the Windows 10 settings, mainly System, Cortana, and Privacy, and disable all passive programs and services that could be sucking away at your available memory.

- When the lagginess happens, right click on any free section of your taskbar and go to Task Manager, or right cick the windows icon and choose Task Manager.  Click on the Performance tab, then watch your CPU and Memory to see which is getting used at max.  You can also stay on the Processes tab and sort by CPU or Memory by clicking on their titles to see which programs and services are using the most of your resources.  Right now on my pc, Chrome is using 1 GB just as I'm writing this.  That's a bunch of memory just for writing this!

Good Luck!

[Anonymous]

Hi j.ches,

No worries! Thanks for the time you put into your response. I actually found a solution (or my solution) a few weeks ago now. You'll get a kick out of this one, at least I did.

So after I figured, this is just how it is now. I will have to deal with the lag for all eternity. Gave up trying to find a solution, just dealt with it. One day I had enough and started looking up terribly slow Windows 10 (not specific to CAD), and found that some people were having the same issues. They had a solution, to get a different mouse. No way right? Well when we got the new computer we left the new mouse and keyboard that came with it in the box, nothing wrong with what I was using (or so I thought). 

Well long story short, tried the new mouse and keyboard that came with the computer and it was an immediate change. Not a single bit of lag. I don't know why this worked, if it's related to the mouse driver or what, but it fixed it. It's been a few weeks and the problem has not resurfaced. My previous mouse was a wireless DELL model, just like the new one. 

So, my solution was to try a different mouse. Kind of infuriating in the end 🙂 

[j.ches]

WOW! - I would have never guessed that!

I'm glad you got things working.  Another troubleshooting option to add to the list!