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Autocad LT 2011 crashes on start-up after download of TrueView

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Anonymous
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Autocad LT 2011 crashes on start-up after download of TrueView

Anonymous
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Hello

 

We installed TrueView and it seems to have corrupted - I think - Windows 7. 

 

Following that install, Autocad LT 2011 wouldn't load properly.  It flashes up an empty window and then just disappears without any error showing.  

 

I have (i) uninstalled TrueView; (ii) uninstalled and then re-installed AutoCad.  So I am confident AutoCad is not corrupted.  However, it still doesn't load properly. 

 

As a result, I think something must have changed in Windows.  Unfortunately, I cannot do a "System Restore" as there is no check-point available from before installing True View.

 

Would be grateful for any suggestions as to how to make this go away.  

 

Thank you

 

Renzo 

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Autocad LT 2011 crashes on start-up after download of TrueView

Hello

 

We installed TrueView and it seems to have corrupted - I think - Windows 7. 

 

Following that install, Autocad LT 2011 wouldn't load properly.  It flashes up an empty window and then just disappears without any error showing.  

 

I have (i) uninstalled TrueView; (ii) uninstalled and then re-installed AutoCad.  So I am confident AutoCad is not corrupted.  However, it still doesn't load properly. 

 

As a result, I think something must have changed in Windows.  Unfortunately, I cannot do a "System Restore" as there is no check-point available from before installing True View.

 

Would be grateful for any suggestions as to how to make this go away.  

 

Thank you

 

Renzo 

1 REPLY 1
Message 2 of 2
Anonymous
in reply to: Anonymous

Anonymous
Not applicable
Accepted solution

Hurray. Smiley Happy

 

It seems that uninstalling Autodesk does not actually, you know, unistall it all. Smiley Frustrated

 

Read this: https://knowledge.autodesk.com/customer-service/download-install/remove-products/remove-windows-prod...

 

Deleting all the folders mentioned and the register entries and then I installed. and now it works. 

 

Hope this is helpful to future users with problems.  

0 Likes

Hurray. Smiley Happy

 

It seems that uninstalling Autodesk does not actually, you know, unistall it all. Smiley Frustrated

 

Read this: https://knowledge.autodesk.com/customer-service/download-install/remove-products/remove-windows-prod...

 

Deleting all the folders mentioned and the register entries and then I installed. and now it works. 

 

Hope this is helpful to future users with problems.  

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