Auto CAD LT 2018 doesnt use nvidia graphic card

[Anonymous]

after using the nvidia control panel to use CAD with nvidia or by installing or uninstalling the drivers. I am still not able to use CAD with Nvidia. Please help me with the same.

[rkmcswain]

What is making you think that AutoCAD is not using the NVIDIA display adapter? Please include error messages, screen shots, a screencast, and anything else that helps us.

[Anonymous]

it shows in the graphic processor options.

john.vellek has embedded your image(s) for clarity

[pendean]

To be clear, did you do all of this https://knowledge.autodesk.com/support/autocad/learn-explore/caas/sfdcarticles/sfdcarticles/How-to-f...

[Anonymous]

yes, i have tried this solution but auto cad still uses Intel UHD instead of Nvidia.

[pendean]

What is the make/model of your laptop?

[Anonymous]

Its Dell G7 7588 with Nvidia Geforce Gtx 1060 graphic card, 16 GB ram.

[pendean]

Things to try, then you need to contact Dell Support for help:

1) Make sure the power option is set to performance (click on the battery icon on the system tray that is on the bottom right corner of the screen) and also make sure your laptop is plugged in.

2) More things from Autodesk o try https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/AutoCA...

3) Explore this about only getting drivers from Dell, no Nvidia https://forums.geforce.com/default/topic/1069062/games-do-not-recognize-gtx-1060-on-dell-g7-15/?offs...

[Anonymous]

i habe already contacted dell for the same. They don't have a viable solution for the same. They disable the intel driver and forced the laptop and auto cad to run on nvidia. but then my display didnt switch to nvidia it started displaying with microsoft basic display driver, hence the display was very dark. they asked me to contact auto cad for the same.

[pendean]

Did you get a chance to try the three items I listed in my last reply yet?

FWIW no one here is "autodesk": if you want support log into your Accounts page then start a ticket https://autodesk.secure.force.com/Customer/apex/Case_CustomerPortalLandingPage

[rkmcswain]

pendean wrote:
FWIW no one here is "autodesk":

Generally true, but there are a few Autodesk'ers here, such as @john.vellek and @michele.mk  

[john.vellek]

Hi @Anonymous, In addition to the great suggestions and linked articles I am curious it you have external displays. If so, can you remove them and then see if you can get the Nvidia to appear in AutoCAD?

Please select the Accept as Solution button if my post solves your issue or answers your question.

[Anonymous]

yes, i have tried all the 3 methods. None of them worked. Cause i have updated all the drivers from dell and i can't disable the intel driver as per one of the solution as my display works with that only.

[Anonymous]

Hello Sir,

no i don't have any external displays. I just have the laptop screen to work with which works with only intel driver not nvidia so i'm not able to disable that without sacrificing the quality of my display.

[pendean]

How did Dell support disable the Intel card for you? or did they turn it back on? LT is using it, so it is not off, so turning it off as noted in the article is one thing to try if you are up to the task.

[Anonymous]

They disabled it from the device manager tab and once they uninstalled it. at that time the CAD used Nvidia but the problem with this solution was that my display was using basic microsoft adapter and not nvidia as my intel driver was uninstalled or disabled.

[john.vellek]

Hi @Anonymous,

I have seen quite a few issues with the GTX 1050 and 1060 cards.  Neither of these cards are certified for AutoCAD.  I have found that some customers actually have better luck in using drivers that are a couple versions old. You might roll back your drivers to see if an older version helps.

Please select the Accept as Solution button if my post solves your issue or answers your question.