Can't use the program because freeze

[Anonymous]

Hi! yesterday morning i turned on the computer and i started to use freestyle then asked me you want the new up date,so i did click yes. Since this time i can't use the program becausefreeze the computer. Please help me what can i do

[avto]

Please try disabling Hardware Acceleration by starting Freestyle with /nohardware switch:

1. Right-click the freestyle icon on your desktop > Properties

2. By default the Target is: "C:\Program Files\Autodesk\AutoCAD Freestyle\acadfs.exe" 

3. Add a space and then /nohardware at the end, so the new Target would be: 

    "C:\Program Files\Autodesk\AutoCAD Freestyle\acadfs.exe" /nohardware

4. Apply > OK > Re-launch Freestyle

Regards,

[Anonymous]

this is not work.  the window show me the specified in the targetbox is not valid

[avto]

Perhaps during Freestyle upgrade something got corrupted, did you have your antivirus disabled when upgrading Freestyle?

Please try reinstalling Freestyle.

Regards,

[Anonymous]

Before up-dated the original program was work it fine now absolute nothing

[Anonymous]

If i re-install freestyle how can i install again??

[avto · Accepted solution]

If you do not have Freestyle installation media or original installer, send us an email with your contact info at [email protected]

[Anonymous]

I did send my phone no, or you need the product keys,serial no., order date i can send to you